cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
749
Views
0
Helpful
6
Replies

Hunt Pilot with dual-line in CCM

Hello guys

is possible, in CUCM 7.x a configuration on Hunt Pilot like "without huntstop channel" at CME?

Thanks

Peterson

1 Accepted Solution

Accepted Solutions

Rob Huffman
Hall of Fame
Hall of Fame

Hi Peterson,

In a Hunt Pilot/Hunt List/Line group style configuration

the Busy trigger setting on Lines does not come into play.

The only way to route a second call to these member phones

is by using a second line/DN

Cheers!

Rob

View solution in original post

6 Replies 6

Jaime Valencia
Cisco Employee
Cisco Employee

On CUCM you configure the behavior in line group.

Line Group Configuration

Review the Hunt Options in the config table.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk
HTH

java

if this helps, please rate

Hi Java

Configuration like "without huntstop channel" is:

2 phones with 2 (busy trigger), the call try phone 1 channel 1 then phone 2 channel 1, if both busy, try phone 1 channel 2 and phone 2 channel 2.

The configuration "Try next member, but do not go to next group" on Line Groups do it?

Thanks

Peterson

Bear in mind dual-line is not something that exists in CUCM.

If you mean you'll have 2 phones with 2 DNs each then you need to configure those 4 DNs in the line group in the order you want them to ring.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

Hello Java

Not 2 DN

the busy trigger on phones equals 2, then the phones can receive 2 calls on same DN.

On CCME is possible hunt calls using channel1 and channel2 on same DN (without huntstop channel). My question is, is possible do same on CCM?

Thanks

Peterson

Rob Huffman
Hall of Fame
Hall of Fame

Hi Peterson,

In a Hunt Pilot/Hunt List/Line group style configuration

the Busy trigger setting on Lines does not come into play.

The only way to route a second call to these member phones

is by using a second line/DN

Cheers!

Rob

Great Rob!

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: