I am relatively new to the whole UC500 system, but I have to say I'm making out fairly well. I have one little issue, and I am not sure the best way to go about addressing it.
So here is goes.
We have a manager that often gets calls transferred to him throughout the day to his desk phone. Often the manager is not at his desk, but he carries a 7925 around with him. Right now he can answer the hunt groups that both his desk and mobile are in, but if calls are transferred directly to his desk phone his mobile obviously never rings. I was going to set call-forward noan to his mobile but that will only create another issue. If I do that then someone will leave a message on that phones extension instead of his desk phone where he wants it.
So I want to know if there is a way to have a phone ring and if it's not answered the call goes to a mobile phone, and if that's not answered it should go back to the original transferred to extensions mailbox. Is this possible? Any help is appreciated!