One more thing, I have made him another .au file like what I often do (8-bit mulaw, 16bit, mono). I test this file in my 2821 Router and it works normally.
But when I test this file with his Router, it said that there is an error with file format.
Here is the output of his 2821 Router:
NIVR01#audio-prompt load Vbreaking-converted.au Reload of Vbreaking-converted.au status failed
audio-prompt Vbreaking-converted.au not loaded - open (or format) failure
Cisco IOS Software, 2800 Software (C2800NM-IPVOICE_IVS-M), Version 12.4(25c), RELEASE SOFTWARE (fc2)
And here is mine:
HAN-R2821-01#audio-prompt load Vbreaking-converted.au Reload of Vbreaking-converted.au successful
Cisco IOS Software, 2800 Software (C2800NM-ADVENTERPRISEK9_IVS-M), Version 12.4(24)T, RELEASE SOFTWARE (fc1)
So what is the problem with the router? Thank you very much.
Regards,
Hiep Nguyen.