Hello Paolo,

please see the interface below:-

sh interfaces fa0/1
FastEthernet0/1 is up, line protocol is up
Hardware is Gt96k FE, address is ec44.7637.5c3d (bia ec44.7637.5c3d)
MTU 1500 bytes, BW 10240 Kbit/sec, DLY 100 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation 802.1Q Virtual LAN, Vlan ID 1., loopback not set
Keepalive set (10 sec)
Full-duplex, 100Mb/s, 100BaseTX/FX
ARP type: ARPA, ARP Timeout 04:00:00
Last input 00:24:11, output 00:00:01, output hang never
Last clearing of "show interface" counters never
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
0 packets input, 0 bytes
Received 0 broadcasts, 0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
0 watchdog
0 input packets with dribble condition detected
46723 packets output, 4405621 bytes, 0 underruns
0 output errors, 0 collisions, 19 interface resets
0 unknown protocol drops
0 babbles, 0 late collision, 0 deferred
0 lost carrier, 0 no carrier
0 output buffer failures, 0 output buffers swapped out

Also to answer your question on has it ever worked, I believe this is a new router from our supplier (BTinet).

Cheers

Steven

I would start replacing the cable. If still trouble, have ISP replace whatever is their equipment.

Then of course, it's also possible that the router is faulty.

If I do a show controllers in fa0/1 the below looks odd:-

PHY registers:
  Register 0x00:   FFFF  FFFF  FFFF  FFFF  FFFF  FFFF  FFFF  FFFF
  Register 0x08:   FFFF  FFFF  FFFF  FFFF  FFFF  FFFF  FFFF  FFFF
  Register 0x10:   FFFF  FFFF  FFFF  FFFF        FFFF  FFFF  FFFF
  Register 0x18:   FFFF  FFFF  FFFF  FFFF  FFFF  FFFF  FFFF

I will continue with replacing the cable and liasing with the provider.

Going to also raise this with my supplier who sold me the router.

Kind Regards

Steven

Thank you.

I will keep you posted on the outcome.

Kind Regards

Steven

Hello,

Just to let you know it seems to be a faulty unit.

I have patched the cable into a 1801 and everything works fine (used same cable/same NTE).

We are now raising this with our supplier.

Thank you for your help.

Kind Regards

Steven

You are welcome, thank you for the nice rating, and good luck!