Solved: CCM upgrade: from 4.2(1) to 4.2(3)

wilsonsant · ‎10-13-2010

Hello guys,

I have installed CCM version 4.2(1) but now I need to upgrade it to 4.2(3). I tried to install a patch 4.2(3)sr4a and an error pops up: Call Manager not 4.2(3). This patch is for version 4.2(3). (something like that). Any ideas? Is it possible to do this kind of upgrade?

Thank you very much!

Wilson

David Hailey · ‎10-13-2010

On 4.x, you have to install the base SW version before you can apply patches. The patches are just that - patches. So, you'll need to upgrade to 4.2(3) base and then you can go from there.

Check the following link: http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/upgrade/4_2_3/upg423.html

Hailey

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View solution in original post

David Hailey · ‎10-13-2010

On 4.x, you have to install the base SW version before you can apply patches. The patches are just that - patches. So, you'll need to upgrade to 4.2(3) base and then you can go from there.

Check the following link: http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/upgrade/4_2_3/upg423.html

Hailey

Please rate helpful posts!

wilsonsant · ‎10-15-2010

Hi David,

Thank You for help. The document was very usefull.

Wilson