Release 1.0(x) to 8.0(x)

Direct upgrades from Cisco Unified Presence Release 1.0(x) to Release 8.0(x) are not supported. You must first upgrade to Release 7.0(x) of Cisco Unified Presence. For more information about upgrading to Release 7.0(x), see the Release Notes for Cisco Unified Presence Release 7.0(x) here on Cisco.com:

http://www.cisco.com/en/US/products/ps6837/prod_release_notes_list.html

Release 6.0(x) to 8.0(x)

Direct upgrades from Cisco Unified Presence Release 6.0(x) to Release 8.0(x) are not supported. You must first upgrade to Release 7.0(x) of Cisco Unified Presence. For more information about upgrading to Release 7.0(x), see the Release Notes for Cisco Unified Presence Release 7.0(x) here on Cisco.com:

http://www.cisco.com/en/US/products/ps6837/prod_release_notes_list.html

Release 7.0(x) to 8.0(x)

Upgrades from Release 7.0(x) to Release 8.0(x) require the UCSInstall_CUP_*.sgn.iso file.

Perform these steps to order the "Installation and Upgrade (7.0(x) to 8.0.(x))" upgrade DVD and acquire the .isofile as part of your Cisco Unified Presence order:

1. Go to http://www.cisco.com/upgrade.

2. Enter your software contract number.

3. Select the CUP7-8-0-U-K9= option to order. If you do not see the CUP7-8-0-U-K9= option, contact your Cisco Account Team and/or Reseller to resolve your Contract issue.

4. Install the "Installation and Upgrade (7.0(x) to 8.0.(x))" upgrade DVD that Cisco provides.