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Cisco Call manager & Tandberg integration

abhasjain
Level 1
Level 1

ā€Ž10-19-2010 10:50 AM - edited ā€Ž03-16-2019 01:26 AM

HI,

I have integrated Tandberg VCS with CUCM 8.0.3 over a SIP  trunk. I am facing below two problems:-

1. When Tandberg phone makes video call to CIsco 9971 phone. The call gets disconnected after about 2 -3 minutes, On CIsco phone call gets disconected & at Tandbeg phone call timer continues but without any video or voice.

2. When Cisco phone makes a call to Tandberg phone a fast busy tone is received.

Please suggest solution for it.

Regards,

AJ

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Felipe Garrido
Cisco Employee
Cisco Employee

ā€Ž10-20-2010 06:38 AM

We'll need either detailed level traces from CUCM or a packet capture of both failures. Reference the following documentation to enable and collect traces.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080094e89.shtml

-Felipe

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