Solved: Installing SmartConnector Operator - Client or Standalone

Joseph Chambers · ‎10-21-2010

I'm trying to install either of these - I've tried on both XP and Windows 7 & get the same error:

Error 1152: Error extracting...temp folder.

I've already cleaned out my temp folder.

Any suggestions?

shtalukd · ‎10-22-2010

Hi Joe:

Please use the file versions with the 'b' suffix e.g. Cisco_SCC_Operator_Client_1.6.0.16b.exe or Cisco_SCC_Operator_Standalone_1.6.0.17b.exe .

We had discovered the corruption issue with the install files and have uploaded again with the 'b' suffix. We are trying to remove the corrupted files.

Thanks

CallConnector Team

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Joseph Chambers · ‎10-22-2010

I loaded a fresh copy of Windows 7 - no patches - tried to install either - same error. I'd say there is someone wrong with install file.

shtalukd · ‎10-22-2010

Hi Joe:

Please use the file versions with the 'b' suffix e.g. Cisco_SCC_Operator_Client_1.6.0.16b.exe or Cisco_SCC_Operator_Standalone_1.6.0.17b.exe .

We had discovered the corruption issue with the install files and have uploaded again with the 'b' suffix. We are trying to remove the corrupted files.

Thanks

CallConnector Team