RTMT plugin client version does not work with backend system,

Unanswered Question
Oct 25th, 2010

RTMT plugin client version does not work with backend system, please un-install current RTMT first, download the plugin from this particular CallManager cluster, then install it and try again!

The instructions sound pretty simple but when I do what it says it still gives me the same message.

Unity Connection Version 8.0.3ES9.21008-9

JRTMT v8.5 (this is the version downloaded from the plugins menu on my CallManager cluster).


I have this problem too.
2 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Jaime Valencia Mon, 10/25/2010 - 06:45

OK, so, if I'm getting this straight you're trying to use the CUCM's RTMT for CUC????

If so, what you need to do is to install the CUC RTMT.

System Settings>Plugins



If this helps, please rate


andyappel Mon, 10/25/2010 - 07:01

I meant CUC.

I download RTMT from the plugins directory in Unity Connection to use with Unity Connection.

Sorry for the confusion.


BEN ROBINSON Tue, 10/18/2011 - 00:54

Just to post a fix because I ran into the same issue - uninstall RTMT then re-installed into a different directory.


Login or Register to take actions

This Discussion

Posted October 25, 2010 at 6:33 AM
Replies:3 Overall Rating:
Views:1420 Votes:2
Tags: unity, rtmt, plugin

Related Content