RTMT plugin client version does not work with backend system,

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Oct 25th, 2010
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RTMT plugin client version does not work with backend system, please un-install current RTMT first, download the plugin from this particular CallManager cluster, then install it and try again!

The instructions sound pretty simple but when I do what it says it still gives me the same message.

Unity Connection Version 8.0.3ES9.21008-9

JRTMT v8.5 (this is the version downloaded from the plugins menu on my CallManager cluster).


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Jaime Valencia Mon, 10/25/2010 - 06:45
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OK, so, if I'm getting this straight you're trying to use the CUCM's RTMT for CUC????

If so, what you need to do is to install the CUC RTMT.

System Settings>Plugins



If this helps, please rate


andyappel Mon, 10/25/2010 - 07:01
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I meant CUC.

I download RTMT from the plugins directory in Unity Connection to use with Unity Connection.

Sorry for the confusion.


BEN ROBINSON Tue, 10/18/2011 - 00:54
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Just to post a fix because I ran into the same issue - uninstall RTMT then re-installed into a different directory.


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