10-25-2010 06:33 AM - edited 03-16-2019 01:31 AM
RTMT plugin client version does not work with backend system, please un-install current RTMT first, download the plugin from this particular CallManager cluster, then install it and try again!
The instructions sound pretty simple but when I do what it says it still gives me the same message.
Unity Connection Version 8.0.3ES9.21008-9
JRTMT v8.5 (this is the version downloaded from the plugins menu on my CallManager cluster).
-andy
10-25-2010 06:45 AM
OK, so, if I'm getting this straight you're trying to use the CUCM's RTMT for CUC????
If so, what you need to do is to install the CUC RTMT.
System Settings>Plugins
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
10-25-2010 07:01 AM
I meant CUC.
I download RTMT from the plugins directory in Unity Connection to use with Unity Connection.
Sorry for the confusion.
-andy
10-18-2011 12:54 AM
Just to post a fix because I ran into the same issue - uninstall RTMT then re-installed into a different directory.
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