11-09-2010 11:30 AM
Have a WAE-674 that I am trying to upgrade from 4GB to 8GB.
I followed the Cisco Wide Area Application Engine 7341, 7371 and 674 Hardware Installation Guide for installing memory in a WAE-674.
We installed our 2GB DIMMs into DIMM slots 7 and 10 per the guide.
I repartition the disks using the "disk delete-data-partitions" command and issued a reload.
After the WAE reloads, I only see 4GBs of memory and only DIMMs 7 and 10 appear.
Am I missing a configuration piece on the WAE for 4GB to 8GB?
Below is some snippets from show memory and show hardware.
Show memory
Total memory : 3909612 KB
Total free memory : 2005044 KB
Total buffer memory : 141272 KB
Total cached memory : 757136 KB
Total swap : 8388360 KB
Total free swap : 8388360 KB
Show hardware
Power Supply 2 Status : Presence detected
Power Supply 1 Status : Presence detected
CPU 0 is GenuineIntel Intel(R) Xeon(R) CPU E5335 @ 2.00GHz (rev 15) running at 1994MHz.
CPU 1 is GenuineIntel Intel(R) Xeon(R) CPU E5335 @ 2.00GHz (rev 15) running at 1994MHz.
CPU 2 is GenuineIntel Intel(R) Xeon(R) CPU E5335 @ 2.00GHz (rev 15) running at 1994MHz.
CPU 3 is GenuineIntel Intel(R) Xeon(R) CPU E5335 @ 2.00GHz (rev 15) running at 1994MHz.
Total 4 CPUs.
4096 Mbytes of Physical memory.
128 MBytes of flash memory
1 CD ROM drive (Vendor MATSHITA Model UJDA782 DVD/CDRW)
2 GigabitEthernet interfaces
2 InlineGroup interfaces.
1 Console interface
Detailed Memory Device (DIMM) configuration
Size Locator
2048 MB DIMM 7
2048 MB DIMM 10
List of all disk drives:
RAID Physical disk information:
disk00: Online JTWW3M7J 286102 MB
disk01: Online JTWW3NVJ 286102 MB
disk02: Online JTWVJGBJ 286102 MB
RAID Logical drive information:
Drive 1: RAID-5 Okay
Enabled (read-cache) Enabled (write-back)
Mounted file systems:
MOUNT POINT TYPE DEVICE SIZE INUSE FREE USE%
/sw internal /dev/sda1 991MB 828MB 163MB 83%
/swstore internal /dev/sda2 991MB 298MB 693MB 30%
/state internal /dev/sda3 7935MB 169MB 7766MB 2%
/local/local1 SYSFS /dev/sda6 22318MB 155MB 22163MB 0%
.../local1/spool PRINTSPOOL /dev/data1/spool 991MB 32MB 959MB 3%
/obj1 CONTENT /dev/data1/obj 121015MB 129MB 120886MB 0%
/dre1 CONTENT /dev/data1/dre 119031MB 696MB 118335MB 0%
/ackq1 internal /dev/data1/ackq 1189MB 0MB 1189MB 0%
/plz1 internal /dev/data1/plz 2379MB 1MB 2378MB 0%
Disk encryption feature is disabled.
Disk object cache extend is disabled.
11-09-2010 11:49 AM
Hi Matthew,
It looks like you may have bad memory or wrong slots. Try following actions to make sure it is not the HW failure.
1. Place 2 new meomry modules in slot 1 and slot 4. Boot it and see if it shows up 4 GB memory.
2. Now put 2 old memory moduels inslot 7 and slot 10 and boot. Check to see if it shows up 8gb afetr reload.
3. if any of the aboive fails, it is probably a bad memory or motherboard.in that case, please open a TAC case to address the issue.
Regards.
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