Click-to-call - zero for external calls

Answered Question
Nov 17th, 2010

HI,

i'm using CLICK TO CALL to dial numbers from web page.

I read numbers from a db but they haven't zero for external calls and i can't modify the db so i asky you:

Can I post to clickToDIal application a param (0) to add to number for external call?

thanks

I have this problem too.
0 votes
Correct Answer by bvanturn about 4 years 4 months ago

Indeed application dial rules is what you can use. It is explained here:

http://tools.cisco.com/squish/56877

You can also disable dial rules and configure fixed values as outlined here:

http://tools.cisco.com/squish/F1DdD

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Overall Rating: 5 (2 ratings)
Jonathan Schulenberg Wed, 11/17/2010 - 04:48

Yes. Configure Application Dial Rules and CUCM will modify the number before dialing it. Also do not forget to enable the Apply Application Dial Rules on SOAP Dial Request service parameter on the WebDialer service.

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Posted November 17, 2010 at 4:25 AM
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