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Click-to-call - zero for external calls

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Davide Fiumi
Level 1
Level 1

‎11-17-2010 04:25 AM - edited ‎03-19-2019 01:55 AM

HI,

i'm using CLICK TO CALL to dial numbers from web page.

I read numbers from a db but they haven't zero for external calls and i can't modify the db so i asky you:

Can I post to clickToDIal application a param (0) to add to number for external call?

thanks

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bvanturn
Cisco Employee
Cisco Employee

‎11-18-2010 05:16 AM

Indeed application dial rules is what you can use. It is explained here:

http://tools.cisco.com/squish/56877

You can also disable dial rules and configure fixed values as outlined here:

http://tools.cisco.com/squish/F1DdD

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Jonathan Schulenberg
Hall of Fame
Hall of Fame

‎11-17-2010 04:48 AM

Yes. Configure Application Dial Rules and CUCM will modify the number before dialing it. Also do not forget to enable the Apply Application Dial Rules on SOAP Dial Request service parameter on the WebDialer service.

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bvanturn
Cisco Employee
Cisco Employee

‎11-18-2010 05:16 AM

Indeed application dial rules is what you can use. It is explained here:

http://tools.cisco.com/squish/56877

You can also disable dial rules and configure fixed values as outlined here:

http://tools.cisco.com/squish/F1DdD

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