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UC520 Licensing info

Unanswered Question
Nov 17th, 2010
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Hi,


We have a UC520 16U chassis, the show ver is as follows:


14 User Licenses

10 FastEthernet interfaces

2 terminal lines

4 Voice FXO interfaces

4 Voice FXS interfaces

1 Voice MoH interface

1 cisco service engine(s)

128K bytes of non-volatile configuration memory.

125440K bytes of ATA CompactFlash (Read/Write)



The license support information in the  documentaton that came with the unit is as follows:

16 + 2 for teleworkers  or maximum 18 IP phones 4 analog, 20 mail boxes 5 gdms.


Looks likes the unit is missing some licenses is there any way we can update it.


Thanks,

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Alberto Montilla Thu, 11/18/2010 - 03:30
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  • Cisco Employee,

Dear sir;


Look at the PID type. Probably you have a UC520-8U-FXO-K9. You will find it at the back of the unit (a small sticker).


If so, you would need to buy a user license to get to 16 users (total of 22 licenses).


Regards;
Alberto

Steven DiStefano Thu, 11/18/2010 - 07:44
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  • Blue, 1500 points or more

Or, if you purchased the extra license, but never applied it, Open a case with TAC and have them see if its on record (should be)

and help you apply it.

jimmypinto Thu, 11/18/2010 - 11:44
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Hi Aberto,


Thank you for your answer.


Regards,



Jimmy

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