UC520 Licensing info

jimmypinto · ‎11-17-2010

Hi,

We have a UC520 16U chassis, the show ver is as follows:

14 User Licenses

10 FastEthernet interfaces

2 terminal lines

4 Voice FXO interfaces

4 Voice FXS interfaces

1 Voice MoH interface

1 cisco service engine(s)

128K bytes of non-volatile configuration memory.

125440K bytes of ATA CompactFlash (Read/Write)

The license support information in the documentaton that came with the unit is as follows:

16 + 2 for teleworkers or maximum 18 IP phones 4 analog, 20 mail boxes 5 gdms.

Looks likes the unit is missing some licenses is there any way we can update it.

Thanks,

Alberto Montilla · ‎11-18-2010

Dear sir;

Look at the PID type. Probably you have a UC520-8U-FXO-K9. You will find it at the back of the unit (a small sticker).

If so, you would need to buy a user license to get to 16 users (total of 22 licenses).

Regards;
Alberto

Steven DiStefano · ‎11-18-2010

Or, if you purchased the extra license, but never applied it, Open a case with TAC and have them see if its on record (should be)

and help you apply it.

jimmypinto · ‎11-18-2010

Thanks Steven, I will check with TAC on this.

jimmypinto · ‎11-18-2010

Hi Aberto,

Thank you for your answer.

Regards,

Jimmy