Hello, I am new to this. I am learning about vpn clients and whatnot.
My mother has been trying to get her files from her job from home on her laptop but we don't know what to do after she is connected. Even right now, we are connected but we don't see any files or gui or virtual hard drive or anything.
Where do we go to access these files after we are connect (I have checked everywhere for this information but I can't find it. I checked youtube and they just talk about how to connect to the vpn but not where to go to get your files from your job or other location.)
Thanks again everyone
it is a start. But, nothing is going to be automatic. What is the first thing she does on her computer when she is in office? Like clicking on some icon or start and application.
Also, is she using her own computer at home or is this a company laptop? if this is her own computer then she needs to have the desired applications loaded or there will be some special way to access the company portal/application. If this is her company laptop then things should be easy as her applications (icons) should be in their usual places.
>This just kinda bugs me because I was going to take my A+ certification test next week and if I can't fix a simple problem myself then how am I suppose to pass?
I do not think you should let this problem put a dent on your spirits for the exam. Sometime troubleshooting is a mind game rather technical knowledge.