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Upgrade problem: 6.03 (3188).31 to 6.04

Answered Question
Nov 22nd, 2010
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I am attempting to upgrade my box from 6.03

to 6.04 but somehow got from 6.02 to 6.03(3188).31 not .32.


I continue to get error messages stating I do not have the correct version loaded to move to 6.04. I have attempted from both the command prompt and the GUI interface.


I have a CS-MARS 55.


Anyone have experience with this problem and can guide me.


Thanks,

Dave

Correct Answer by Scott Fringer about 6 years 9 months ago

It would be best to re-run the 6.0.3 upgrade to ensure it completes successfully.  If after that the dependency test still fails, you will need to open a service request with TAC so they can work directly with you on correcting the issue.


Scott

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dmooregfb Mon, 11/22/2010 - 05:19
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Addition information with the error message when trying to upgrade:



Nov 19, 2010 8:31:09 AMUpgrade csmars-6.0.4.3229.zip failed. Failed to pass the version dependency test.
Correct Answer
Scott Fringer Tue, 11/23/2010 - 05:03
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  • Cisco Employee,

It would be best to re-run the 6.0.3 upgrade to ensure it completes successfully.  If after that the dependency test still fails, you will need to open a service request with TAC so they can work directly with you on correcting the issue.


Scott

dmooregfb Tue, 11/23/2010 - 09:06
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Scott, thanks for the recommendation. I tried to reload with the same version howe

ver it too gave me the same resulting answer.


I decided to rebuild with version 6.1.1 and in the process of completing my reconfiguration.


Thanks again for your suggestions.

Dave

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