Expansion Module cisco 7915

Answered Question
Nov 24th, 2010

Hi,

Please help to configure line appearance in expansion module ( Cisco 7915 12 button ) using CUCM.

Thanks & Regards,

Shaggy

I have this problem too.
0 votes
Correct Answer by William Bell about 3 years 4 months ago

Shaggy,

1. Physically attach the module to the base phone

2. In CUCM, create a Phone Button Template that places line appearances on  the side car (Device>Device Settings>Phone Button Template

- You would start configuring the side car buttons at button 7

3. In CUCM, add the Expansion Module to the phone (Device>Phone)

4. In CUCM, add a line to the phone and choose one of the sidecar buttons

HTH.


Regards,
Bill

Please rate helpful posts.

  • 1
  • 2
  • 3
  • 4
  • 5
Average Rating: 5 (1 ratings)
Correct Answer
William Bell Wed, 11/24/2010 - 08:54

Shaggy,

1. Physically attach the module to the base phone

2. In CUCM, create a Phone Button Template that places line appearances on  the side car (Device>Device Settings>Phone Button Template

- You would start configuring the side car buttons at button 7

3. In CUCM, add the Expansion Module to the phone (Device>Phone)

4. In CUCM, add a line to the phone and choose one of the sidecar buttons

HTH.


Regards,
Bill

Please rate helpful posts.

rajasaravananS Thu, 11/25/2010 - 08:29

Hi Bill,

Your suggestion was helpful and worked, but I faced another issue as the user had two device ( 7965 & 7962 ) profiles, i added the expansion module to one device profile ( 7962 ) as the expansion module was connected to the 7962 phone, when the user tried to login it didnt prompt for which profile to login ( 7962 or 7965 ), by default it logged into 7965, i deleted the 7965 profile and user is able to view the button appearances now.

               Is there a way, to include for a device profile prompt when user has more than one device profile ?

Thanks & Regards,

Shaggy.

Actions

Login or Register to take actions

This Discussion

Posted November 24, 2010 at 8:48 AM
Stats:
Replies:2 Avg. Rating:5
Views:2366 Votes:0
Shares:0
Tags: No tags.

Discussions Leaderboard

Rank Username Points
1 21,026
2 15,047
3 10,314
4 7,999
5 4,856
Rank Username Points
154
95
75
66
55