Solved: Expansion Module cisco 7915

raja Saravanan · ‎11-24-2010

Hi,

Please help to configure line appearance in expansion module ( Cisco 7915 12 button ) using CUCM.

Thanks & Regards,

Shaggy

William Bell · ‎11-24-2010

Shaggy,

1. Physically attach the module to the base phone

2. In CUCM, create a Phone Button Template that places line appearances on the side car (Device>Device Settings>Phone Button Template

- You would start configuring the side car buttons at button 7

3. In CUCM, add the Expansion Module to the phone (Device>Phone)

4. In CUCM, add a line to the phone and choose one of the sidecar buttons

HTH.

Regards,
Bill

Please rate helpful posts.

HTH -Bill (b) http://ucguerrilla.com (t) @ucguerrilla

Please remember to rate helpful responses and identify

View solution in original post

William Bell · ‎11-24-2010

Shaggy,

1. Physically attach the module to the base phone

2. In CUCM, create a Phone Button Template that places line appearances on the side car (Device>Device Settings>Phone Button Template

- You would start configuring the side car buttons at button 7

3. In CUCM, add the Expansion Module to the phone (Device>Phone)

4. In CUCM, add a line to the phone and choose one of the sidecar buttons

HTH.

Regards,
Bill

Please rate helpful posts.

HTH -Bill (b) http://ucguerrilla.com (t) @ucguerrilla

Please remember to rate helpful responses and identify

raja Saravanan · ‎11-25-2010

Hi Bill,

Your suggestion was helpful and worked, but I faced another issue as the user had two device ( 7965 & 7962 ) profiles, i added the expansion module to one device profile ( 7962 ) as the expansion module was connected to the 7962 phone, when the user tried to login it didnt prompt for which profile to login ( 7962 or 7965 ), by default it logged into 7965, i deleted the 7965 profile and user is able to view the button appearances now.

Is there a way, to include for a device profile prompt when user has more than one device profile ?

Thanks & Regards,

Shaggy.

NguyenSon · ‎08-23-2017

Dear Williaml,

Please help

I have this problem too.

But I can not see (Device>Phone) Menu in CUCM

So I can not add the Expansion Module to the phone.

Would you show me how to ?

(Please see my screenshot in attach file)