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How to configure SPA525 and SPA502 to German

Answered Question
Nov 25th, 2010
User Badges:

Have some SPA525 and SPA502 configured with SCCP at an UC520 with German localization.


But unfortunately not all at the phone is in German. Only some softkeys appaears in german language, the rest still is english, also the whole menu and

some other softkeys.


I've upgraded the phones to Firmware 7.4.6 and copy the newest 7.4.6 XML Dictionary files into the flash of the UC. But it doesnt work.


How I get the phones to german?


Please dont provide me with suggestions using the CCA. This tool destroys my configured dial plan, dial-peers and so on. At least it doesnt allow two-digits extensions phones without users and so on.  However, I look a manually solution.

Correct Answer by vcappucc about 6 years 9 months ago

BTW For Setting up the SPA525G2 Language you will need:


ephone  X

device-security-mode none

mac-address XXXX.XXXX.XXXX

max-calls-per-button 2

type 525G2

to French:

1.- you need to extract from the spa525_dictXML_7_2_5.zip file the spa525_FR_7_2_5.xml and spa525_EN_7_2_5.xml

2.-  Upload via (t)ftp the 2 files to the UC Flash, please use a protocol different than tftp.

UC540#copy ftp flash

Address or name of remote host [192.168.10.111]?

Source filename [uc500.txt]? spa525_EN_7_2_5.xml

Destination filename [spa525_EN_7_2_5.xml]?

Accessing ftp://192.168.10.111/spa525_EN_7_2_5.xml...

Loading spa525_EN_7_2_5.xml !

[OK - 72099/4096 bytes]

72099 bytes copied in 6.808 secs (10590 bytes/sec)

UC540#copy ftp flash

Address or name of remote host [192.168.10.111]?

Source filename [spa525_EN_7_2_5.xml]? spa525_FR_7_2_5.xml

Destination filename [spa525_NL_7_2_5.xml]?

Accessing ftp://192.168.10.111/spa525_NL_7_2_5.xml...

Loading spa525_NL_7_2_5.xml !

[OK - 72328/4096 bytes]

3.- In telephony service configure the following:

UC540(config)#telephony-service

UC540(config-telephony)#user-locale FR

Updating CNF files

CNF files updating complete

UC540(config-telephony)#network-locale FR

Updating CNF files

CNF files update complete

4.- Tell the  Phones where to find the files:

Conf ter

tftp-server flash:/spa525_FR_7_2_5.xml alias French_France/525G2-kate.xml

tftp-server flash:/spa525_EN_7_2_5.xml alias English_United_States/525G2-kate.xml

end

5.- Finish

Correct Answer by vcappucc about 6 years 9 months ago

The process to localize the SPA525 Phone is:

1.- you need to extract from the spa525_dictXML_7_2_5.zip file the spa525_EN_7_2_5.xml (Yes you need to include English in the process in order to work) and spa525_DE_7_2_5.xml, anyhow I am attaching the 2 files into this email

2.-  Upload via (t)ftp the 2 files to the UC Flash

UC540#copy ftp flash

Address or name of remote host [192.168.10.111]?

Source filename [uc500.txt]? spa525_EN_7_2_5.xml

Destination filename [spa525_EN_7_2_5.xml]?

Accessing ftp://192.168.10.111/spa525_EN_7_2_5.xml...

Loading spa525_EN_7_2_5.xml !

[OK - 72099/4096 bytes]

72099 bytes copied in 6.808 secs (10590 bytes/sec)

UC540#copy ftp flash

Address or name of remote host [192.168.10.111]?

Source filename [spa525_EN_7_2_5.xml]? spa525_DE_7_2_5.xml

Destination filename [spa525_DE_7_2_5.xml]?

Accessing ftp://192.168.10.111/spa525_DE_7_2_5.xml ...

Loading spa525_DE_7_2_5.xml!

[OK - 72328/4096 bytes]

3.- In telephony service configure the following:

UC540(config)#telephony-service

UC540(config-telephony)#user-locale DE

Updating CNF files

CNF files updating complete

UC540(config-telephony)#network-locale DE

Updating CNF files

CNF files update complete

4.- Tell the  Phones where to find the files:

Conf ter

tftp-server flash:/spa525_EN_7_2_5.xml alias English_United_States/525G-dictionary.xml

tftp-server flash:/spa525_DE_7_2_5.xml alias German_Germany/525G-dictionary.xml

end

5.- Finish

----


The procedure for 521 and 524,

1. download file CP_521_524_Dictionary.tar from:

https://upload.cisco.com/cgi-bin/swc/fileexg/main.cgi?CONTYPES=UC500

2. copy files en_v_22_0_c.xml and fr_v_22_0_c.xml to flash

3. then paste:

conf t

tftp-server flash:en_v_22_0_c.xml alias English_United_States/524-dictionary.xml

tftp-server flash:fr_v_22_0_c.xml alias French_France/524-dictionary.xml

end

wr

------


and for the 50X will be, (sorry i had it in french, just use the correct dictionary)


The French Local files for the SPA50X phones are available here https://supportforums.cisco.com/docs/DOC-9931/

and the procedure is to copy this 2 files (enS_US_v615.xml and frS_FR_v615.xm) into UC500 Flash:

-    Please use FTP or HTTP to copy this 2 files, do not use tftp.

then

En

Conf ter

tftp-server flash:/enS_US_v615.xml alias English_United_States/50X-dictionary.xml

tftp-server flash:/frS_FR_v615.xml alias French_France/50X-dictionary.xml end wr

*****

substitute the X for the correct phone type

*** example for a 504G Phone

***

*** tftp-server flash:/enS_US_v615.xml alias English_United_States/504-dictionary.xml

*** tftp-server flash:/esS_ES_v615.xml alias Spanish_Spain/504-dictionary.xml

***

Please notice that you will need the English Files as well

*****

Then on telephony-service

UC540(config)#telephony-service

UC540(config-telephony)#user-locale FR

Updating CNF files

CNF files updating complete

UC540(config-telephony)#network-locale FR

Updating CNF files

CNF files update complete

Save your configuration And reload your phones.


please rate if this solves your question.


Thank you

Victor.-





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Overall Rating: 4.9 (14 ratings)
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Alberto Montilla Thu, 11/25/2010 - 07:58
User Badges:
  • Cisco Employee,

Dear Sir;


I've escalated your issue for resolution. Stay tuned.


Thanks
Alberto

Correct Answer
vcappucc Thu, 11/25/2010 - 08:03
User Badges:
  • Bronze, 100 points or more

The process to localize the SPA525 Phone is:

1.- you need to extract from the spa525_dictXML_7_2_5.zip file the spa525_EN_7_2_5.xml (Yes you need to include English in the process in order to work) and spa525_DE_7_2_5.xml, anyhow I am attaching the 2 files into this email

2.-  Upload via (t)ftp the 2 files to the UC Flash

UC540#copy ftp flash

Address or name of remote host [192.168.10.111]?

Source filename [uc500.txt]? spa525_EN_7_2_5.xml

Destination filename [spa525_EN_7_2_5.xml]?

Accessing ftp://192.168.10.111/spa525_EN_7_2_5.xml...

Loading spa525_EN_7_2_5.xml !

[OK - 72099/4096 bytes]

72099 bytes copied in 6.808 secs (10590 bytes/sec)

UC540#copy ftp flash

Address or name of remote host [192.168.10.111]?

Source filename [spa525_EN_7_2_5.xml]? spa525_DE_7_2_5.xml

Destination filename [spa525_DE_7_2_5.xml]?

Accessing ftp://192.168.10.111/spa525_DE_7_2_5.xml ...

Loading spa525_DE_7_2_5.xml!

[OK - 72328/4096 bytes]

3.- In telephony service configure the following:

UC540(config)#telephony-service

UC540(config-telephony)#user-locale DE

Updating CNF files

CNF files updating complete

UC540(config-telephony)#network-locale DE

Updating CNF files

CNF files update complete

4.- Tell the  Phones where to find the files:

Conf ter

tftp-server flash:/spa525_EN_7_2_5.xml alias English_United_States/525G-dictionary.xml

tftp-server flash:/spa525_DE_7_2_5.xml alias German_Germany/525G-dictionary.xml

end

5.- Finish

----


The procedure for 521 and 524,

1. download file CP_521_524_Dictionary.tar from:

https://upload.cisco.com/cgi-bin/swc/fileexg/main.cgi?CONTYPES=UC500

2. copy files en_v_22_0_c.xml and fr_v_22_0_c.xml to flash

3. then paste:

conf t

tftp-server flash:en_v_22_0_c.xml alias English_United_States/524-dictionary.xml

tftp-server flash:fr_v_22_0_c.xml alias French_France/524-dictionary.xml

end

wr

------


and for the 50X will be, (sorry i had it in french, just use the correct dictionary)


The French Local files for the SPA50X phones are available here https://supportforums.cisco.com/docs/DOC-9931/

and the procedure is to copy this 2 files (enS_US_v615.xml and frS_FR_v615.xm) into UC500 Flash:

-    Please use FTP or HTTP to copy this 2 files, do not use tftp.

then

En

Conf ter

tftp-server flash:/enS_US_v615.xml alias English_United_States/50X-dictionary.xml

tftp-server flash:/frS_FR_v615.xml alias French_France/50X-dictionary.xml end wr

*****

substitute the X for the correct phone type

*** example for a 504G Phone

***

*** tftp-server flash:/enS_US_v615.xml alias English_United_States/504-dictionary.xml

*** tftp-server flash:/esS_ES_v615.xml alias Spanish_Spain/504-dictionary.xml

***

Please notice that you will need the English Files as well

*****

Then on telephony-service

UC540(config)#telephony-service

UC540(config-telephony)#user-locale FR

Updating CNF files

CNF files updating complete

UC540(config-telephony)#network-locale FR

Updating CNF files

CNF files update complete

Save your configuration And reload your phones.


please rate if this solves your question.


Thank you

Victor.-





Correct Answer
vcappucc Thu, 11/25/2010 - 09:42
User Badges:
  • Bronze, 100 points or more

BTW For Setting up the SPA525G2 Language you will need:


ephone  X

device-security-mode none

mac-address XXXX.XXXX.XXXX

max-calls-per-button 2

type 525G2

to French:

1.- you need to extract from the spa525_dictXML_7_2_5.zip file the spa525_FR_7_2_5.xml and spa525_EN_7_2_5.xml

2.-  Upload via (t)ftp the 2 files to the UC Flash, please use a protocol different than tftp.

UC540#copy ftp flash

Address or name of remote host [192.168.10.111]?

Source filename [uc500.txt]? spa525_EN_7_2_5.xml

Destination filename [spa525_EN_7_2_5.xml]?

Accessing ftp://192.168.10.111/spa525_EN_7_2_5.xml...

Loading spa525_EN_7_2_5.xml !

[OK - 72099/4096 bytes]

72099 bytes copied in 6.808 secs (10590 bytes/sec)

UC540#copy ftp flash

Address or name of remote host [192.168.10.111]?

Source filename [spa525_EN_7_2_5.xml]? spa525_FR_7_2_5.xml

Destination filename [spa525_NL_7_2_5.xml]?

Accessing ftp://192.168.10.111/spa525_NL_7_2_5.xml...

Loading spa525_NL_7_2_5.xml !

[OK - 72328/4096 bytes]

3.- In telephony service configure the following:

UC540(config)#telephony-service

UC540(config-telephony)#user-locale FR

Updating CNF files

CNF files updating complete

UC540(config-telephony)#network-locale FR

Updating CNF files

CNF files update complete

4.- Tell the  Phones where to find the files:

Conf ter

tftp-server flash:/spa525_FR_7_2_5.xml alias French_France/525G2-kate.xml

tftp-server flash:/spa525_EN_7_2_5.xml alias English_United_States/525G2-kate.xml

end

5.- Finish

Support Albakom Thu, 11/25/2010 - 23:41
User Badges:

Hi,


thanks for answer.

I do it so and place the following commands for the phones after copying the files to UC flash:


UC520_LB(config)#tftp-server flash:/phones/525/spa525_en_v746.xml alias English_United_States/525G-dictionary.xml
UC520_LB(config)#tftp-server flash:/phones/525/spa525_de_v746.xml alias German_Germany/525G-dictionary.xml


Then I updated the user-locale and network locale in telephony-service.

I factory reset the phones.


Now: nothing softkeys are labeled. All are grey without fonts. The phone menu also all in english.

So I reboot the phones again and now it works. Thanks for help!

alfred.thyri Tue, 11/30/2010 - 04:12
User Badges:

Hello Victor,


I'm trying to configure some 508G phones with a german locale. The tftp debug tells me:


Nov 30 11:28:24.655: TFTP: Looking for English_United_States/508-dictionary.xml

Nov 30 11:28:24.675: TFTP: Looking for German_Germany/508-dictionary.xml

Nov 30 11:28:24.679: TFTP: Opened flash:/phones/5x5/spa50x_30x_de_v746.xml, fd 15, size 51653 for process 181

Nov 30 11:28:24.875: TFTP: Finished flash:/phones/5x5/spa50x_30x_de_v746.xml, time 00:00:00 for process 181

Nov 30 11:28:25.955: TFTP: Looking for English_United_States/SCCP-dictionary.xml

Nov 30 11:28:25.963: TFTP: Opened flash:/its/united_states_SCCP-dictionary.xml, fd 15, size 2740 for process 181

Nov 30 11:28:25.975: TFTP: Finished flash:/its/united_states_SCCP-dictionary.xml, time 00:00:00 for process 181

Nov 30 11:28:26.043: TFTP: Looking for German_Germany/SCCP-dictionary.xml

Nov 30 11:28:26.047: TFTP: Opened flash:/its/germany_SCCP-dictionary.xml, fd 15, size 2988 for process 181

Nov 30 11:28:26.059: TFTP: Finished flash:/its/germany_SCCP-dictionary.xml, time 00:00:00 for process 181


configuration is as following:


tftp-server flash:/phones/5x5/spa50x_30x_de_v746.xml alias German_Germany/508-dictionary.xml

telephony-service
user-locale 0 DE
network-locale 0 AT
user-locale 1 US
network-locale 1 US
ephone-template 10
user-locale 0
network-locale 0
ephone 1
ephone-template 10
Some buttons and the Services-Menu are still in English. Any ideas?
kind regards,
Alfred
Alberto Montilla Tue, 11/30/2010 - 05:04
User Badges:
  • Cisco Employee,

Dear Alfred;


Services menu will stay in English, this is a system limitation that will be addressed on SW pack 8.6 scheduled for next calendar year.


For the other buttons, can you please explain which ones stay in English?


Regards

Alberto

alfred.thyri Tue, 11/30/2010 - 05:12
User Badges:

Hi Alberto,


Thanks for your fast answer - so my customer has to wait for the next update...


I didn't check all buttons, but DND, LiveRecord and more remain english - although I prefer "LiveRcd" over "???" (the german version on 79xx phones).

If you need more information, tell me and I'll check.


kind regards,

Alfred

vcappucc Tue, 11/30/2010 - 05:33
User Badges:
  • Bronze, 100 points or more

Perhaps there is no need to wait until the offical fix, and I am not sure if this would help you, but as a workaround what we did was to:
UC560# conf ter
Enter configuration commands, one per line.  End with CNTL/Z.
UC560(config)#telephony-service
UC560(config-telephony)#cnf-file location flash:
UC560(config-telephony)#cnf-file perphone
UC560(config-telephony)#user-locale DE
UC560(config-telephony)#end


Then we found on the flash in the its directory


UC560#show flash:
/*/

203          0 Jan 22 2010 14:54:48 its
204         56 Jan 22 2010 14:58:32 its/SEPDEFAULT.cnf
205       4067 Jan 22 2010 14:58:34 its/XMLDefault.cnf.xml
206        903 Jan 22 2010 14:58:34 its/united_states_7960-tones.xml
207       8777 Jan 22 2010 14:58:34 its/united_states_7960-font.xml
208       1313 Jan 22 2010 14:58:34 its/united_states_7960-kate.xml
209      19750 Jan 22 2010 14:58:36 its/united_states_7960-dictionary.xml
210       2740 Jan 22 2010 14:58:36 its/united_states_SCCP-dictionary.xml
211       8777 Jan 22 2010 14:59:12 its/germany_7960-font.xml
212       1327 Jan 22 2010 14:59:12 its/germany_7960-kate.xml
213      20815 Jan 22 2010 14:59:12 its/germany_7960-dictionary.xml
214      26885 Jan 22 2010 14:59:12 its/germany_7905-dictionary.xml
215       2907 Jan 22 2010 14:59:14 its/germany_SCCP-dictionary.xml


now we copy all the content of the germany_SCCP-dictionary.xml into a  notepad and edit it to what should have


UC560#more flash:its/germany_SCCP-dictionary.xml
<?xml version="1.0" encoding="ISO-8859-1" ?>
















































































then we


UC560#
UC560#conf ter
Enter configuration commands, one per line.  End with CNTL/Z.
UC560(config)#ip ftp username cisco
UC560(config)#ip ftp passw cisco
UC560(config)#exit^Z
UC560#


UC560#copy ftp://192.168.10.11 flash:/its/
Source filename []? germany_SCCP-dictionary.xml
Destination filename [/its/germany_SCCP-dictionary.xml]?
%Warning:There is a file already existing with this name
Do you want to over write? [confirm]
Accessing ftp://192.168.10.11/germany_SCCP-dictionary.xml...
Loading germany_SCCP-dictionary.xml !
[OK - 2989/4096 bytes]


The phone booted up with the Eddited word we changed


000424: TFTP: Looking for SEP002584D8CEDB.cnf.xml
000425: TFTP: Opened flash:/its/SEP002584D8CEDB.cnf.xml, fd 14, size 1405 for process 147
000426: %IPPHONE-6-UNREGISTER_ABNORMAL: ephone-2:AN2414F55422001 IP:10.1.10.2 Socket:2 DeviceType:Phone has unregistered abnormally.
000427: %IPPHONE-6-UNREGISTER_ABNORMAL: ephone-3:AN2414F55422002 IP:10.1.10.2 Socket:5 DeviceType:Phone has unregistered abnormally.
000428: %IPPHONE-6-UNREGISTER_ABNORMAL: ephone-4:AN2414F55422003 IP:10.1.10.2 Socket:3 DeviceType:Phone has unregistered abnormally.
000429: TFTP: Finished flash:/its/SEP002584D8CEDB.cnf.xml, time 00:00:00 for process 147
000430: TFTP: Looking for spa5x5-7-4-2.BIN
000431: TFTP: Opened flash:/phones/5x5/spa5x5-7-4-2.bin, fd 14, size 3477171 for process 147
000432: TFTP: Looking for RingList.xml
000433: TFTP: Opened flash:/ringtones/RingList.xml, fd 15, size 2823 for process 209
000434: TFTP: Finished flash:/ringtones/RingList.xml, time 00:00:00 for process 209
000435: TFTP: Looking for DistinctiveRingList.xml
000436: TFTP: Opened flash:/ringtones/DistinctiveRingList.xml, fd 15, size 2823 for process 209
000437: TFTP: Finished flash:/ringtones/DistinctiveRingList.xml, time 00:00:00 for process 209
000438: TFTP: Looking for German_Germany/7960-kate.xml
000439: TFTP: Opened flash:/its/germany_7960-kate.xml, fd 15, size 1327 for process 209
000440: TFTP: Finished flash:/its/germany_7960-kate.xml, time 00:00:00 for process 209
000441: TFTP: Looking for English_United_States/509-dictionary.xml
000442: TFTP: Looking for German_Germany/509-dictionary.xml
000443: TFTP: Looking for English_United_States/SCCP-dictionary.xml
000444: TFTP: Opened flash:/its/united_states_SCCP-dictionary.xml, fd 15, size 2740 for process 209
000445: TFTP: Finished flash:/its/united_states_SCCP-dictionary.xml, time 00:00:00 for process 209
UC560#
000446: TFTP: Looking for German_Germany/SCCP-dictionary.xml
000447: TFTP: Opened flash:/its/germany_SCCP-dictionary.xml, fd 15, size 2989 for process 209
000448: TFTP: Finished flash:/its/germany_SCCP-dictionary.xml, time 00:00:00 for process 209
UC560#
000449: TFTP: Looking for /SPA509G-cfg.xml
UC560#
000450: %IPPHONE-6-REG_ALARM: Name=SEP002584D8CEDB  Load=7.4.2 Last=Cold+CMERequested
000451: %IPPHONE-6-REGISTER: ephone-5:SEP002584D8CEDB IP:10.1.1.11 Socket:2 DeviceType:Phone has registered.
UC560#
000452: %IPPHONE-6-REGISTER: ephone-2:AN2414F55422001 IP:10.1.10.2 Socket:3 DeviceType:Phone has registered.
000453: %IPPHONE-6-REGISTER: ephone-3:AN2414F55422002 IP:10.1.10.2 Socket:4 DeviceType:Phone has registered.
000454: %IPPHONE-6-REGISTER: ephone-4:AN2414F55422003 IP:10.1.10.2 Socket:5 DeviceType:Phone has registered.
UC560#
000455: TFTP: Finished flash:/phones/5x5/spa5x5-7-4-2.bin, time 00:00:25 for process 147
UC560#


please let us know your findings.

alfred.thyri Tue, 11/30/2010 - 06:45
User Badges:

Hi Victor,


Actually that is exactly the content of the germany_SCCP-dictionary.xml on the UC500-box.


kind regards,

Alfred

alfred.thyri Tue, 11/30/2010 - 07:55
User Badges:

Hi Victor,


I sent you the requested information.


kind regards,

Alfred

vcappucc Tue, 11/30/2010 - 08:52
User Badges:
  • Bronze, 100 points or more

Hello Sir,


Thank you for your email,


please try using 7-4-6,  http://www.cisco.com/cisco/software/pub/details.html?imageGuId=4B3BD33A13739B449785A1C8984056E9E3122356&flowid=5301&addoption=DN&isLatestRel=Y


we also see:


CONFIG [Version=8.0]
========================
  Version 8.0
  Mode is srst
  Max-pool is 0
  Max-dn is 0
  Outbound-proxy is enabled and will use global configured value
  Security Policy: DEVICE-DEFAULT
  timeout interdigit 0
  network-locale[0] US    (This is the default network locale for this box)
  network-locale[1] US
  network-locale[2] US
  network-locale[3] US
  network-locale[4] US
  user-locale[0] US    (This is the default user locale for this box)
  user-locale[1] US
  user-locale[2] US
  user-locale[3] US
  user-locale[4] US



please try to set this on your system


R2(config)#telephony-service
R2(config-telephony)#network-locale DE
Updating CNF files
CNF files update complete


R2(config-telephony)#user-locale DE
Updating CNF files
CNF files updating complete


R2(config-telephony)#no create cnf-files       
R2(config-telephony)#cnf perphone

R2(config-telephony)#cnf loca fla
R2(config-telephony)#create cnf-files
Creating CNF files


then copy the files deS_v615.xml and enS_US_v615.xml (not using tftp) that are available @ https://supportforums.cisco.com/docs/DOC-9931 and
and
en
conf ter
no tftp-server flash:/phones/5x5/spa50x_30x_de_v746.xml alias German_Germany/508-dictionary.xml
tftp-server flash:/enS_US_v615.xml alias English_United_States/508-dictionary.xml
tftp-server flash:/deS_v615.xml  alias German_Germany/508-dictionary.xml

end
wr


also please reset your 3 508G to factory.- and  if you still have issues capture the deb tftp events and send us this output, with the show ephone phone.



with regards,


Victor.-

alfred.thyri Tue, 11/30/2010 - 10:05
User Badges:

Hi Victor,


I did all the steps you requested - no success. What is the difference between copying via tftp and ftp?! I did it via ftp this time.


Have a look on the tftp debug output:



Nov 30 17:58:26.827: TFTP: Looking for SEP0002FDFFB6C5.cnf.xml

Nov 30 17:58:26.827: TFTP: Opened flash:/its/SEP0002FDFFB6C5.cnf.xml, fd 14, size 1422 for process 151

Nov 30 17:58:26.835: TFTP: Finished flash:/its/SEP0002FDFFB6C5.cnf.xml, time 00:00:00 for process 151

Nov 30 17:58:26.847: TFTP: Looking for spa5x5-7-4-6.BIN

Nov 30 17:58:26.847: TFTP: Opened flash:/phones/5x5/spa50x-30x-7-4-6.bin, fd 14, size 3859574 for process 151

Nov 30 17:58:26.903: TFTP: Looking for English_United_States/508-dictionary.xml

Nov 30 17:58:26.903: TFTP: Looking for RingList.xml

Nov 30 17:58:26.907: TFTP: Opened flash:/ringtones/RingList.xml, fd 15, size 2823 for process 211

Nov 30 17:58:26.947: TFTP: Looking for German_Germany/508-dictionary.xml

Nov 30 17:58:26.947: TFTP: Opened flash:/phones/5x5/deS_v615.xml, fd 16, size 45726 for process 181

Nov 30 17:58:26.959: TFTP: Finished flash:/ringtones/RingList.xml, time 00:00:00 for process 211

Nov 30 17:58:26.975: TFTP: Looking for DistinctiveRingList.xml

Nov 30 17:58:26.979: TFTP: Opened flash:/ringtones/DistinctiveRingList.xml, fd 15, size 2823 for process 211

Nov 30 17:58:26.995: TFTP: Finished flash:/ringtones/DistinctiveRingList.xml, time 00:00:00 for process 211

Nov 30 17:58:27.139: TFTP: Finished flash:/phones/5x5/deS_v615.xml, time 00:00:00 for process 181

Nov 30 17:58:28.059: TFTP: Looking for English_United_States/SCCP-dictionary.xml

Nov 30 17:58:28.059: TFTP: Opened flash:/its/united_states_SCCP-dictionary.xml, fd 15, size 2740 for process 181

Nov 30 17:58:28.071: TFTP: Finished flash:/its/united_states_SCCP-dictionary.xml, time 00:00:00 for process 181

Nov 30 17:58:28.143: TFTP: Looking for German_Germany/SCCP-dictionary.xml

Nov 30 17:58:28.143: TFTP: Opened flash:/its/germany_SCCP-dictionary.xml, fd 15, size 2907 for process 181

Nov 30 17:58:28.159: TFTP: Finished flash:/its/germany_SCCP-dictionary.xml, time 00:00:00 for process 181

Nov 30 17:58:30.159: TFTP: Looking for /SPA508G-cfg.xml

Nov 30 17:58:51.859: TFTP: Finished flash:/phones/5x5/spa50x-30x-7-4-6.bin, time 00:00:25 for process 151

On the phone, some soft-buttons are still in english, also the directories menu is completely in english.
kind regards,
Alfred
vcappucc Tue, 11/30/2010 - 10:18
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  • Bronze, 100 points or more

just between UDP and TCP,  i prefer TCP to avoid Tx Errors 


Did you factory defaulted your phones?


also I do not see on your output, that  the phone looking for the english file


67191: TFTP: Looking for SEP002584D8CEDB.cnf.xml
167192: TFTP: Opened flash:/its/SEP002584D8CEDB.cnf.xml, fd 14, size 1392 for process 156
167193: TFTP: Finished flash:/its/SEP002584D8CEDB.cnf.xml, time 00:00:00 for process 156
167194: TFTP: Looking for English_United_States/508-dictionary.xml
167195: TFTP: Opened flash:/enS_US_v615.xml, fd 14, size 42334 for process 156


--- I just see the Phone asking for the German File


Nov 30 17:58:26.947: TFTP: Looking for German_Germany/508-dictionary.xml
Nov 30 17:58:26.947: TFTP: Opened flash:/phones/5x5/deS_v615.xml, fd 16, size 45726 for process 181

please note that for this to work you will need to include both files

can you please also send us the output of

show flash | in 615
and

show run | in 615|locale

would you agree to open a case and see it on a webex session ? with 7-4-6 i just have it working on my 508G



Thank you

Victor.-

alfred.thyri Wed, 12/01/2010 - 05:55
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Hi Victor,


I added the english dictionary file (enS_US_v615.xml) to flash and config and it works now. Why do I need the english dictionary file to make the german work?


kind regards,

Alfred    

Alberto Montilla Wed, 12/01/2010 - 06:00
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  • Cisco Employee,

Good question


It is by design, english is the reference file for looking at XML identifiers.


Regards;

Alberto


PS: Can you please mark this question as answered? This helps other people to find the answer to a similar question.

alfred.thyri Wed, 12/01/2010 - 06:57
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Hi Alberto,


Ok - just confusing, because the 79xx phones work without an english dictionary file.


The original answer is already marked as answered. I rated Victor's last answer, but mis-clicked on the first star instead of the fifth... sorry for that!


kind regards,

Alfred

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