##### (I need your help about T.37 Fax Over IP!!) #####

Unanswered Question
Nov 29th, 2010
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hello


i need your help to test the fax over ip


s started with T37 FOIP in my lab ,i used a router cisco 2801.


So I configure my router using onramp and offramp script .


in the test

from the fax machine to email work fine without a problem

the problem if i send an email from Outlook to fax machine i get this erreur


**********************************************************

Delivery was unsuccessful to the following recipient(s):
   <fax=[email protected]>
Failed with the status of: 450 4.4.2  Modem timed out
The cause code is: no user answer (19)
The fax error text  is: no user answer (19): No answer T30 timeout

***********************************************************

i test every think but dosen't work.



this is my router config

**********************************************************************************************


fax#sh run

Building configuration...



Current configuration : 2844 bytes

!

! Last configuration change at 11:09:27 GMT Mon Nov 29 2010

!

version 15.1

service timestamps debug datetime msec

service timestamps log datetime msec

no service password-encryption

!

hostname fax

!

boot-start-marker

boot-end-marker

!

enable secret 5 $1$FW2N$M3Dd8klY1SefZSa6XCTsa.

enable password gss

!

no aaa new-model

!

clock timezone GMT 1

dot11 syslog

ip source-route

!

!

!

!

ip cef

ip domain name xxxxx

ip name-server 192.168.1.100

no ipv6 cef

!

multilink bundle-name authenticated

!

voice class codec 1

codec preference 1 g711alaw

codec preference 2 g711ulaw

!

!

voice-card 0

!

fax send transmitting-subscriber $s$

fax send left-header $t$

fax send center-header $s$

fax send right-header $p$

fax send coverpage enable

fax send coverpage show-detail

fax send coverpage comment vdtl-5350-8a Offramp Cover Page

fax interface-type fax-mail

mta send server 192.168.1.104 port 25

mta send origin-prefix "Cisco-powered Fax System"

mta send postmaster [email protected]

mta send mail-from hostname xxxxx

mta send mail-from username Administrateur

mta receive aliases 192.168.1.104

mta receive aliases fax.gss.local

mta receive maximum-recipients 100

!

application

service onramp flash:app_faxmail_onramp.2.0.1.3.tcl

!

service offramp flash:app_faxmail_offramp.2.0.1.1.tcl

!

!

!

!

!

!

call-history-mib retain-timer 500

call-history-mib max-size 500

license udi pid CISCO2801 sn FCZ1410C1A8

!

redundancy

!

!

interface FastEthernet0/0

ip address 192.168.1.251 255.255.255.0

speed auto

full-duplex

!

interface FastEthernet0/1

no ip address

shutdown

duplex auto

speed auto

!

ip default-gateway 192.168.1.1

ip forward-protocol nd

!

!

no ip http server

no ip http secure-server

ip pim bidir-enable

ip route 0.0.0.0 0.0.0.0 192.168.1.1

!

dialer-list 1 protocol ip permit

!

!

!

!

!

!

control-plane

!

bridge 1 protocol dec

!

voice-port 0/3/0

!

voice-port 0/3/1

connection plar 71891326

!

voice-port 0/3/2

!

voice-port 0/3/3

!

!

!

!

dial-peer voice 71 mmoip

service fax_on_vfc_onramp_app out-bound

destination-pattern 71891326

information-type fax

session target mailto:[email protected]

incoming called-number 71891326

mdn

dsn success

dsn failure

!

dial-peer voice 72 pots

service onramp

incoming called-number 7.......

direct-inward-dial

port 0/3/1

!

dial-peer voice 73 pots

destination-pattern .T

direct-inward-dial

port 0/3/1

forward-digits all

!

dial-peer voice 774 mmoip

service offramp

information-type fax

incoming called-number .T

image encoding MH

image resolution standard

mdn

!

!

gateway

timer receive-rtp 2100

!

!

!

telephony-service

max-conferences 4 gain -6

transfer-system full-consult

!

!

line con 0

line aux 0

line vty 0 4

password gss

login

transport input all

!

scheduler allocate 20000 1000

end!




and this sh ver output



fax#sh ver

Cisco IOS Software, 2801 Software (C2801-ADVIPSERVICESK9-M), Version 15.1(1)T, R                                                                                        ELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2010 by Cisco Systems, Inc.

Compiled Mon 22-Mar-10 02:02 by prod_rel_team


ROM: System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1)


fax uptime is 54 minutes

System returned to ROM by power-on

System image file is "flash:c2801-advipservicesk9-mz.151-1.T.bin"

Last reload type: Normal Reload



This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.


A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html


If you require further assistance please contact us by sending email to

[email protected].


Cisco 2801 (revision 7.0) with 359424K/33792K bytes of memory.

Processor board ID FCZ1410C1A8

2 FastEthernet interfaces

1 Virtual Private Network (VPN) Module

4 Voice FXO interfaces

1 DSP, 16 Voice resources

DRAM configuration is 64 bits wide with parity disabled.

191K bytes of NVRAM.

126000K bytes of ATA CompactFlash (Read/Write)




pls i need your help to do this .

thx

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Felipe Garrido Mon, 11/29/2010 - 10:00
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  • Cisco Employee,

Can you collect the following debug output for a failed call.


debug voip ccapi inout

debug vpm signal


Please note the called party number.


-Felipe

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