Cisco USB Console port connection

Unanswered Question
Dec 1st, 2010


I have a pair of new 2960S-48TS-L switches which have the new USB console connector on them as well as the usual RJ45 type.

I thought I'd try the USB out so I got myself a USB to MiniUSB cable and downloaded the driver from CCO.

It worked straight off, but if I unplug the USB cable from either the switch or the laptop end, the session hangs and only recovers if I restart whatever application I am using and reconnect (I've tried hyperterminal, Putty and Tera Term so far)

This is obviously not ideal if working in an environment such as a lab where i need to go between different devices on the console, has anyone else tried this and had similar results?  If so, did you find a fix?

many thanks


I have this problem too.
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Shelley Bhalla Mon, 12/06/2010 - 07:25


I have not heard of any issues elsewhere so far.

1. Try another PC/laptop

2. Try other type of OS (win7, winxp etc)

3. Try removing the drivers and re-install.


Cisco TAC.


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Posted December 1, 2010 at 3:23 AM
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