How disable the Message Waiting Indicator in IP-Phone (Cisco Call Manager 6)

Unanswered Question
Dec 7th, 2010

Hello to all.

I would like to ask you, how can I disable the Message Waiting Indicator in IP-Phone (Cisco Call Manager 6)?

Thank you vey much.

Isidoros A.

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
rob.huffman Tue, 12/07/2010 - 05:27

Hi Isidoros,

If you are looking to turn the MWI Lamp off on a particular phone;

Give this a try.

To find the MWI - OFF DN (just in case

In CUCM look up the MW-Off number (Feature>Voicemail>Message Waiting>Directory Number>Message Waiting Indicator Off )

This will be a Directory Number like perhaps 2600. Go to the phone, press the Line button, dial 2600 and the MWI Lamp/Icon and Message will turn off.

If you are looking to set up a phone/phones where the MWI lamp does not turn on when the user

has new Voicemail;

Find the phone in CUCM/Admin go to DN config page> Message Waiting Lamp Policy> set to NONE

This will set the phone to not light the MWI Lamp or Icon indicator when new messages are received




Login or Register to take actions

This Discussion

Posted December 7, 2010 at 3:44 AM
Replies:1 Overall Rating:
Views:4004 Votes:0
Tags: No tags.