im currently running sw ver 4.1.5b on my accelerators. due upgrade procedure i upgraded CM to 4.2.3c.
So my WAE's running 4.1.5.b while my CM is running 4.2.3c.
now i started software upgrade procedure to 4.2.3c for the first 5 WAE's via CM Web GUI.
I submitted yesterday but the sw upgrade procedure didn't start. my CM is showing the affected WAE's in status pending.
Now to my questions:
Is there a chance to cancel the started but failed sw upgrade procedure?
How can i push the upgrade procedure from status pending.
due the sw upgrade and reboot of CM my securestore was closed.
This secure store was created for a test and is not necessary for me at the moment.
anyway i was no more able to reopen the secure store cause i missed the password for it.
After the sw upgrade procedure is pending since one day i did the following:
"cms secure-store reset" to remove the not needed secure-store from CM
The idea was that this has something to do with the upgrade problems.
Thanks for your help
I had an similar problem.
My solution was this.
- 'cms deregister force' on our WAE
- delete the device from CM
- from config mode do 'cms enable' on the WAE
- 'crypto pki mana init' on WAE
I'd suggest you follow the steps outlined in the configuration guide here:
This is the link for an overview of what the secure store is and how it operates, and one of the subsections goes over how to reset the secure store.
In your situation, you stated you don't need to do use the secure store, so you may want to go through the reset procedure completely (e.g. re-open/ initialize the secure store on all devices which will clear your alarms), then go through the disable procedure outlined at the end of that section.
Hope that helps,
Yes, as you have observed when you reload the CM the CMS Secure store must be re-opened manually. If the CMS secure store is not re-opened after the reload the software upgrade jobs will not push properly to the WAEs, and they will remain in the pending status.
Since you don't remember the secure store passphrase you would need to reset this as per the command "cms secure-store reset"
After the secure store is reset you should be able to push the software upgrade job to your WAEs.
If the WAEs still show in a pending status, I'd suggest you delete the software job you pushed to it, which should clear the pending status. Then recreate the same software job. Next, ensure there are no alarms present on the WAEs complaining about secure store (there shouldn't because you just reset it). Lastly, push the newly created software job to your WAEs.
Hope this helps,
Cisco WAAS PDI Help Desk