No Accent Mark Sensitive Search in IP Phone Corporate Directory?

Unanswered Question
Jan 20th, 2011

Hi,

Here is my problem:

- Our IP Phone's Corporate Directory are sync with LDAP.

- User's Names and Last Names have latin characters like "á,é,í,ó,ú..." in our organization. So, LDAP fields have the names with this characters.

- End user who want to search a someone's number usually doesn't search in Corporate Directory using this characters and other times, this names are not correct written in LDAP.

- For example:

         -We want to search in Corporate Directory by name "Tomás". We would like to search both "Tomas" and "Tomás" and having the same result.

Is this possible? Ideas?

Thanks in advance.

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
pslovinsky Thu, 04/07/2011 - 04:06

Hi Manuel,

did you resolve your problem, we have the same?

Thank You

Patrik

Manuel.aller Thu, 04/07/2011 - 23:21

Hi Patrik,

We couldn't find solution for this problem.

If you find something, please let me know.

Regards,

Manuel

metalium2007 Fri, 11/18/2011 - 04:27

Hello guys,

Got the same issue here and I would like to make the search without the special characters.

Have you found any way to solve this?

Thank you very much!

grebac.2ring Fri, 11/18/2011 - 22:58

Hello eveyrone,

I believe that this cannot be done with out-of-the-box CUCM. However, you can use 2Ring IPPS (IP Phone Services) - it is part of its base module. Check it out at www.2Ring.com/ipps and you can even request a free trial at www.2Ring.com/newjuice.

Michal

Actions

Login or Register to take actions

This Discussion

Posted January 20, 2011 at 5:38 AM
Stats:
Replies:4 Overall Rating:
Views:657 Votes:0
Shares:0

Related Content

 
 
 

Discussions Leaderboard

Rank Username Points
1
rob.huffman
21,550
2
Paolo Bevilacqua
15,141
3
Chris Deren
11,309
4
Ayodeji oladipo...
9,355
5
William Bell
4,940
Rank Username Points
Shadi Shami
345
Marcelo Almeida...
179
Terry Cheema
130
Aman Soi
98
Vivek Batra
88