Publisher Offline with no backup

Unanswered Question
Jan 20th, 2011

In our environment we have a publisher and 3 subs.  Our publisher recently went down and there are no backups.  All resources are running on the subs.  If we rebuild our publisher won't it replicate a blank database to all the subs, thus rendering all devices useless.  Is there anyway that can pull a copy of the DB from a sub to put it back on the pub?

or are my options:

1) Resign and hide

2) Cisco has some way to do this that only TAC can perform

3) complete rebuild


I have this problem too.
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Overall Rating: 5 (1 ratings)
Craig Cooper Thu, 01/20/2011 - 21:19

Hi Chris,

Unfortunately, having no backups is certainly not a pleasant situation to be faced with.

What version of Cisco Unified Communications Manager (CUCM) is being used?

I believe CUCM version 8.0 may have a script that the TAC can use to do this (see CSCtl03109).   However, prior to version 8.0, I am not aware of any means to do this.

Further, CUCM version 8.5 now has a GUI and CLI option to restore the database to a Publisher from a Subscriber node:

Kind regards,


rob.huffman Fri, 01/21/2011 - 10:35

Hi Craig,


Thanks for sharing this important info about the "added" ability to

restore the database to a Publisher from a Subscriber node +5

This has been a highly sought after feature that has been a long time coming

I had not seen this fine, fine update!



yenlung Sat, 01/22/2011 - 22:47

Hello, could anyone explain where can I find It in the features guide?

I could not find it...

Sent from Cisco Technical Support iPhone App


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