How to modify/change the background image of an IP Phone

Unanswered Question
Jan 20th, 2011
User Badges:

HI All,

Is there any way to customize the background image of cisco ip phone 7962 using external TFTP server,i dont want to use my default  cucm as tftp inorder to customize.

Thanks in advance

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
nitsinha Sat, 01/22/2011 - 11:30
User Badges:
  • Silver, 250 points or more


You can try creating putting the custom background images in the folder /Desktops/320x196x4 on your external TFTP server and point the 7962 IP phone to this TFTP server IP address. It should work as this is what happens when the Settings-->User preferences-->background images is selected on the IP phone(click on the link below,check under "setting wallpaper in cisco IP phones" section)

Since the phone looks for List.xml file under the above-mentioned folder, you can put all the necessary files under the folder and it should work.

For the proper format of images for 7962, check the following doc

Let me know the results.




PS:Pl rate helpful posts.

Justin Brenton Sat, 01/22/2011 - 18:35
User Badges:
  • Silver, 250 points or more

Hi Jijo,

What version of Communciations manager are you using?  Why don't you  want to use the tftp server on CUCM?  disk space issue's? user  restrictions?

You can also use cisco phone designer widget.  With this application users can customize their own IP Phone with ringtones and backgrounds. Users can upload their own mp3's or use their own images for backgrounds.

There is also a application by Voip Integrations where you can push ip phone backgrouns to the phone.

Hope this helps,




This Discussion