02-09-2011 10:05 AM - edited 03-16-2019 03:22 AM
Hello,
Does anybody know if already has been delivered features such as Call Filtering, Assistant Selection and Offline Assistant for IP Phone 9951 ?
Regards,
Evandro
02-14-2011 06:45 AM
The IP Phone 8900/9900 Series support enhanced call handling capabilities which support IPMA-like features such as Assistant Availability (through use of Busy Lamp Fields), Call Divert, Intercom, Do Not Disturb and Transfer to Voicemail. These are supported on 7.1(3) of Unified Communications Manager and later.
Features such as Call Filtering, Assistant Selection and Offline Assistant are not committed deliverables at this time but are roadmap items for delivery.
If this is not what you are lokoing for and feel there is a need for more features
You could put through a feature request via our Collaboration User Group (CUG). To join, www.cisco.com/go/cug
Once registered, you can find the Feature Request Tool within the Private Collaboration User Group space.
I would encourage you to provide as much as information as possible regarding your IPMA needs. For example, type of business, how the feature(s) you are requesting would be used, number of IPMA users (your estimate), location of your business(es) etc.
02-15-2011 04:32 AM
Hi,
Thank you for your replay
I've already seen this post before i create this new topic.
I'll try contact some Cisco channel to know more informationsnabout it .
Regards,
cchagnon
14/02/2011 12:45
Please respond to "cisco-support@sgaur.hosted.jivesoftware.com"
To: Evandro Nunes
cc:
Subject: New message: "IP Phone 9951 IPMA Feature"
evandro.nunes,
A new message was posted in the Discussion thread "IP Phone 9951 IPMA
Feature":
https://supportforums.cisco.com/message/3292703#3292703
Author : Craig Chagnon
Profile : https://supportforums.cisco.com/people/cchagnon
Message:
07-13-2012 08:31 AM
Hello there,
Late reply but I still want to share.
Even if this is not native, there is a third party application IPSMA (IPS Manager Assistant) that is compatible with the unsupported models and does the same and more as IPMA.
You can check it out here: http://www.telisca.com/?page_id=218〈=en
Disclosure: I work for telisca the company who developped it, so I know it's good.
Hope this helps
Kind regards
09-26-2013 03:38 AM
HI,
Did anyone get a precise answer on this yet? I am trying to configure 9971 as manager phone in CUCM 9.1 and it does not appear under the "
Please advise.
Saif
12-02-2013 12:09 PM
Hello saifuddin,
when you install the following device pack, cucm Unified reporting:Unified CM Phone Feature List
tells you that from now on the 8961 and 9951 and 9971 are supportet for IPMA:
cmterm-devicepack9.1.2.11013-1.cop.sgn
Greetings
12-02-2013 09:05 PM
Thanks for the update.
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