Does the UC300/320 forward the Caller ID when it comes in?
Is it possible to append information depending on the AA options? (for exemple, caller id "Eric"chooses Sales and when the phone rings, the sale guy see "Sales-Eric - 555-555-1234"
We have certain people that do multiple task and we use this feature to know how to answer.
Will the caller id be pushed out when we receive a call and then blind-xfer out to an external rep cell phone (our provider supports this w/sip)