Teamviewer not getting ID and Password

Unanswered Question
Mar 13th, 2011

Dear Support-Team,

I configured ASA 5510 with CSC module and PLUS license. In URL filtering i blocked all types websites except teamviewer and some websites what i required.

But my teamviwer application not getting ID and Password ???

Please help me to solve this issue???

Regards,

Janardhan

I have this problem too.
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PAUL GILBERT ARIAS Mon, 03/14/2011 - 07:08

how you checked the logs from the CSC and/or have you tried disabling the CSC just to discard it?

Janardhan Meesala Mon, 03/14/2011 - 07:49

yes i excluded in CSC URL filtering.....

Teamviewer website is opening from inside users.....

but ID and pwd not coming..

Regards,

Janardhan

On Mon, Mar 14, 2011 at 7:38 PM, pagilber <

PAUL GILBERT ARIAS Mon, 03/14/2011 - 08:13

not excluding the traffic on the CSC, I mean disabling the CSC by removing the class map from the policy map. That way you can be sure if the issue is the CSC.

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