Teamviewer not getting ID and Password

Unanswered Question
Mar 13th, 2011
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Dear Support-Team,


I configured ASA 5510 with CSC module and PLUS license. In URL filtering i blocked all types websites except teamviewer and some websites what i required.


But my teamviwer application not getting ID and Password ???


Please help me to solve this issue???





Regards,

Janardhan

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PAUL GILBERT ARIAS Mon, 03/14/2011 - 07:08
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how you checked the logs from the CSC and/or have you tried disabling the CSC just to discard it?

Janardhan Meesala Mon, 03/14/2011 - 07:49
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yes i excluded in CSC URL filtering.....


Teamviewer website is opening from inside users.....


but ID and pwd not coming..



Regards,

Janardhan


On Mon, Mar 14, 2011 at 7:38 PM, pagilber <

PAUL GILBERT ARIAS Mon, 03/14/2011 - 08:13
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not excluding the traffic on the CSC, I mean disabling the CSC by removing the class map from the policy map. That way you can be sure if the issue is the CSC.

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