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DND behaviour not working properly

fisherstephen
Level 1
Level 1

‎03-29-2011 07:06 AM - edited ‎03-21-2019 03:52 AM

Hello,

I have DND performing strangely. A user has DND set on the phone. When a call comes in it can ring up to 11 times before forwarding to voicemail. This is a standard setup, Other users have also complained of this. Is there a way I can force DND to only do one (or none) ring and then forward ?

Many thanks

Stephen

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2 Replies 2

fisherstephen
Level 1
Level 1

‎03-29-2011 07:06 AM

Hello,

Forgot to mention CUCM 7.

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fisherstephen
Level 1
Level 1
In response to fisherstephen

‎03-31-2011 07:18 AM

Hello,

Pleaase ignore this. There was a call forward loop.

Many thanks

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