Having problems with the installation of LMS 4.0.x

Phoenix1 · ‎04-19-2011

Hi

I'm really quite new to LMS, but we did make one attempt at trail version 4.0.1.

Unfortunately I can not install it on a windows 2008 r2 64-bit server WM host. I'm currently running 4.1 EXS do not know if this is supported.

No matter what I do I get a message "Install LMS 4.0 before Installing LMS 4.0.1. See the readme / install guide for details.

yes I have downloaded the latest 2008 R2 update and read the setup and tried almost everything.

attach the error message I get

Setup log file on this date 4-19-2011
Executing as LSAW.cmd:
date /t > C:\Users\******\AppData\Local\Temp\{A09488F8-E4C8-49EA-BC95-7F96BE16F30A}\{11B8350D-559C-45BE-8EDC-A7B2DA265F7F}\date.txt
Executing command:
/x /c "C:\Users\^*****\AppData\Local\Temp\{A0948~1\{11B83~1\LSAW.cmd" > C:\Users\*******\AppData\Local\Temp\{A0948~1\{11B83~1\Out 2> C:\Users\******\AppData\Local\Temp\{A0948~1\{11B83~1\Err
INFO: action checkAdmin, begins at 14:50:45 ,19.04.2011 ,W. Europe Standard Time
INFO: action basicInit, begins at 14:50:45 ,19.04.2011 ,W. Europe Standard Time
INFO: 14:50:45 ,19.04.2011 ,W. Europe Standard Time
INFO: checking CMDLINE % "REMOVE"
INFO: action action_uninstall skipped
INFO: action dfnmsverchange, begins at 14:50:45 ,19.04.2011 ,W. Europe Standard Time
INFO: NMSROOT value is null.
INFO: action setupInstall, begins at 14:50:45 ,19.04.2011 ,W. Europe Standard Time
MAIN: SetupInstall START at 14:50:45 ,19.04.2011 ,W. Europe Standard Time
INFO: running installation of CiscoWorks LAN Management Solution 4.0.1, build ch-build03-w03_20110228_1215, ITOOLS build NT_ITOOLS4_0_1_20110120_1307
Normal mode installation, TAGS=csjre, cdone, rme, cm, dfm, ipm, portl, upm, cwlms,cvw1
INFO-OVERRIDE: C:\Users\******\AppData\Local\Temp\CW2K.install file not found, normal installation mode
INFO: action AppInit, begins at 14:50:48 ,19.04.2011 ,W. Europe Standard Time
INFO: action CheckOSVersion, begins at 14:50:48 ,19.04.2011 ,W. Europe Standard Time
------------ OS information -------------
OS :          6.1
Build:        7600
Service Pack: 0
NT type:      ServerNT
Info: Terminal Services / Remote Desktop for Administration disabled.
INFO: action initScreen, begins at 14:50:48 ,19.04.2011 ,W. Europe Standard Time
INFO: action checkSrcDrive, begins at 14:50:49 ,19.04.2011 ,W. Europe Standard Time
INFO: SRCDISK C: is fixed drive
INFO: action checkHPOV, begins at 14:50:49 ,19.04.2011 ,W. Europe Standard Time
GetServiceState for HP OpenView Process Manager returned 0
INFO: action checkNetview, begins at 14:50:49 ,19.04.2011 ,W. Europe Standard Time
GetServiceState for Tivoli NetView Service returned 0
INFO: action showBackupWarning, begins at 14:50:49 ,19.04.2011 ,W. Europe Standard Time
WARNING: Automatic data backup do not happen during this installation. We recommend you to take a backup of data before starting this installation.
INFO: User choose to continue the install
INFO: action checkWmi, begins at 14:50:51 ,19.04.2011 ,W. Europe Standard Time
INFO: action RegisterTempDir, begins at 14:50:51 ,19.04.2011 ,W. Europe Standard Time
INFO: action checkRequiredInstall, begins at 14:50:51 ,19.04.2011 ,W. Europe Standard Time
INFO: action checkOptionalInstall, begins at 14:50:51 ,19.04.2011 ,W. Europe Standard Time
This installation requires cdone to be optionally pre-installed.
INFO: action CheckForIIS, begins at 14:50:51 ,19.04.2011 ,W. Europe Standard Time
W3SVC is not installed
INFO: action runInitHooks, begins at 14:50:51 ,19.04.2011 ,W. Europe Standard Time
INFO: action initStandardDialogs, begins at 14:50:51 ,19.04.2011 ,W. Europe Standard Time
INFO: answer file is not specified
INFO: NMSROOT is not yet set
INFO: NMSROOT initialized to C:\Program Files (x86)\CSCOpx
INFO: have component choice
INFO: action initDynChoice, begins at 14:50:51 ,19.04.2011 ,W. Europe Standard Time
MESSAGE
Install LMS 4.0 before installing LMS 4.0.1.
See the ReadMe and the Installation Guide for details.
INFO: action action_endInstall, begins at 14:50:55 ,19.04.2011 ,W. Europe Standard Time
MAIN: CleanUpInstall START at 14:50:55 ,19.04.2011 ,W. Europe Standard Time
INFO: finishing installation, ABORT_FLAG is set
MAIN: Installation complete at 14:50:55 ,19.04.2011 ,W. Europe Standard Time
INFO: Finished at 14:50:55 ,19.04.2011 ,W. Europe Standard Time
===================- Possible Warnings/Errors Encountered -===================
WARNING: Automatic data backup do not happen during this installation. We recommend you to take a backup of data before starting this installation.

thanks

Marvin Rhoads · ‎04-19-2011

Here are the VM OS requirements:

http://www.cisco.com/en/US/customer/docs/net_mgmt/ciscoworks_lan_management_solution/4.0/install/guide/prereq.html#wp1119955

Given that, you should be able install LMS 4.0 (using the patch for R2 support) on your server. Be careful to note all installation prerequisites including environment variables etc. Your installation media should be local on the target server.

After you have succeeded with that, then apply the LMS 4.0.1 update.

Hope this helps.

Phoenix1 · ‎04-20-2011

Still a no:go, besides cant actually find the 4.0? Only the 4.0.1

il tryed follow this.

Installing LMS 4.0.1 on Windows

To install LMS 4.0.1 on a Windows system for the first time:

Step 1 Navigate to the location on your system, where you have downloaded the cwlms4_0_1_win_k9.zip file.

Step 2 Unzip the cwlms4_0_1_win_k9.zip file.

The contents of the zip file are extracted under the cwlms4_0_1_win_k9 directory.

Step 3 Navigate to the cwlms4_0_1_win_k9 folder and double-click cwlms4_0_1_win.exe.

While installing from the network drive, the Installing from Network Drive window appears. Installation from the network drive will be slower than installing from the local drive depending upon the network speed.

Step 4 Click Yes to proceed or No to exit installation.

A Warning message appears:

WARNING: Automatic data backup does not happen during this installation. We recommend you to take a backup of data before starting this installation.

The CiscoWorks LAN Management Solution 4.0.1 window appears.

--------------------------------------------------------------------------------------------------

Martin Ermel · ‎04-20-2011

also read this document for a successfull installation of LMS:

https://supportforums.cisco.com/docs/DOC-9132

in your case you should definitely set the windows TMP and TEMP variable to something short, e.g create a directory C:\TMP and let both variables point to that directory

csco10608111 · ‎04-20-2011

Hi There,

If you go to the product pages at:

http://www.cisco.com/en/US/products/ps11200/index.html

Nearer the bottom is a Download Evaluation link (in the "Featured Content" box) that takes you to the Cisco Promotional Software store. You'll be able to download the full evaluation kit to get it installed onto a server so that you can then apply the patch you're trying to use at the moment.

Hope that helps,

Tim