RTMT Alert

Hariharan Padmanabhan · ‎05-20-2011

Hi All,

I have query related to RTMT alert. is it possible to edit/add more information about the alert?

For Example, recently I got the below alert which has no necessary information like which router/gateway port number cluster details etc.. Its just a blind message.

MGCP DChannel is out-of-service. Current total of 1 MGCP gateway device(s) with D-Channel-Out-Of-Service status. The alert is generated on Thu May 19 11:10:29 EDT 2011 on cluster StandAloneCluster.

Do we have any option to enable/edit the more information for RTMT alert in CUCM?

Thanks in advance !!!!

Tim Smith · ‎05-23-2011

Hi,

I think you have to go into RTMT and click on alert details here to view the actual name of the device.

Only other quick way to handle this is SNMP traps from the actual router and into email..

Cheers,

Tim

Hariharan Padmanabhan · ‎05-24-2011

Hi Tim,

Thanks for your information !!!!

Is it possible to add the "alert details" in the mail?

Thanks in advance !!!!