unable to download ASDM launcher from ASA 5510

Unanswered Question
Jun 17th, 2011
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i have an issue with ASA 5510.

I connect to the device - https:/interface

I see the options such as download launcher etc.

But.. whenever I click on this I get stuck

Internet Explorer gives "page not found"

Or at the foot of the page it says "unable to download statup_lr"

Firefox says cannot connect

It is running

I can connect if I go to a PC where I have already downloaded the ASDM launcher (from many years ago)

Tried Win 2003, 2008 and Vista, and Windows 7

Tried downgrading to Java 6 r 7.

Can I download the launcher from the Cisco website rather than the device? If so where?

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Anu M Chacko Fri, 06/17/2011 - 03:24
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  • Cisco Employee,


Did you try using another browser, say IE? Also, you can try clearing the history cache of the browser and test.

Let me know.



mawallace Sat, 06/18/2011 - 16:17
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Now this is a bit bizarre

I went into the premises this morning - rebooted the ASA - and it all works fine!


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