unable to download ASDM launcher from ASA 5510

mawallace · ‎06-17-2011

i have an issue with ASA 5510.

I connect to the device - https:/interface

I see the options such as download launcher etc.

But.. whenever I click on this I get stuck

Internet Explorer gives "page not found"

Or at the foot of the page it says "unable to download statup_lr"

Firefox says cannot connect

It is running 6.2.5.53

I can connect if I go to a PC where I have already downloaded the ASDM launcher (from many years ago)

Tried Win 2003, 2008 and Vista, and Windows 7

Tried downgrading to Java 6 r 7.

Can I download the launcher from the Cisco website rather than the device? If so where?

Anu M Chacko · ‎06-17-2011

Hi,

Did you try using another browser, say IE? Also, you can try clearing the history cache of the browser and test.

Let me know.

Regards,

Anu

mawallace · ‎06-18-2011

Now this is a bit bizarre

I went into the premises this morning - rebooted the ASA - and it all works fine!