Language support with cucm, Cisco Attendant console

Unanswered Question
Jun 18th, 2011

Hello All.

Please tell me if i can use Arabic language with cisco devices:


attendant console

unity conenction


I have this problem too.
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Amer rajai Sha'er Sat, 06/18/2011 - 03:45


CUCM : Yes, you can download it from cisco website and then install on the CUCM so that theip phones can have the arabic interface.

Unity : yes

Attendant console : yes

UCCX : No (as a agents interface no but for IVR it is normal to put any language).


Amit Sharma Sat, 06/18/2011 - 04:05

Thanks Sir.

i am happy to see your all answers to my queries that were critical to me.

can you give me link for download arabic language support for cucm, cisco attendant console?


Amer rajai Sha'er Sat, 06/18/2011 - 05:55


You need to download the arabic locale from cisco website and then you install it on CUCM from the OSAdministrator , then you go to the device and change the locale to arabic , the phone will be changed to arabic.


Amit Sharma Sat, 06/18/2011 - 04:06

any sir,

what about the unity connection server?

cna i use unity connection ivr in arabic and enlish both for my uses?

Amer rajai Sha'er Sat, 06/18/2011 - 05:56


Yes you can , when you do the greeting scipts , you can point to arabic.wav file or english.wav files and you can do a menu to choose for arabic or english.


Amit Sharma Sat, 06/18/2011 - 04:13

Dear Sir,

As i see in the given link it is shoiwng that support other core 15 laguages as now in enlish default.

Can we use for whole installation in arabic?

can i use arabic for attendant console at cleint side?

what baout cucm 8 support with arabic language and how i chnage in arabic language?


Amer rajai Sha'er Sat, 06/18/2011 - 05:58


Installation and server only in english , user interfaces can be changed.

i am not sure about the attendant console but for the CUCM i already explained it in my previous post.


Amit Sharma Sat, 06/18/2011 - 04:30

Hello SIr,

i tired but not getting anything about to use cucm with arabic language!

can u help me for provide this to me!



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