The info worked.  The only thing is that Cisco does not mention that the cluster needs to be reloaded.  Thank you.

I'm having the same issue but I uploaded the firmware files to the CUCM server (the .sgn file and everything in the .zip) and reloaded the server and the 8945 still doesn't show up in list.

Am I missing something?

Hi there,

When you are trying to add a new Device/Model to CUCM you must use the

whole Device Pack rather than individual Firmware files

Something like;

Cisco Unified Communications Manager Device Package release 8.0.3 (23030-2).

For CUCM 8.0(3)

Cheers!

Rob

That is exactly what I did.  I installed it at the upgrade tab in the OS administration, and it worked fine.

Thanks for the info!  I also see one of the firmware files to download is cmterm-894x-sccp.9-1-2-sr-1.cop.sgn and that seems like it should install but I get a hash value error.

Okay, I downloaded and installed successfully the cmterm-894x-sccp.9-1-2-sr-1.cop.sgn file but the 8945 still doesn't show up in the list for available devices.  I figure I need the device pack but I can't find it in the downloads section.  Is this something I can download?  I'm running CUCM 8.0(2c).

Hi there,

Here is the path;

Unified Communications Manager/CallManager Device Packages

Sadly, I don't believe there are any that are supported with 8.0(2). You may have

to upgrade to a minimum of 8.0(3) to use the one I linked earlier.

Cheers!

Rob