"ERROR importing user (####) with extension = #### : The requested operation would result in a license violation."

Answered Question
Jun 30th, 2011
User Badges:

When trying to import new users to the voice mail system we now get this error.

At one time we had to remove a user and then this started. Here is the license report


License Unit Distribution Phone License Feature

License Server

Units Authorized

Units Used

Units Remaining

Units Pending

10.7.1.130

1100

440

660

0

Total Units for Feature

1100

440

660

0

CCM Node License Feature

License Server

Units Authorized

Units Used

Units Remaining

10.7.1.130

2

2

0

Total Units for Feature

2

2

0

Software License Version

License Server

SW Version

10.7.1.130

7.0


We have plenty of license units left..

BTW #### is just a placemarker for the username and extension, the actual error includes the correct info.


Any ideas?


Thanks!

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William Hoover Thu, 06/30/2011 - 11:21
User Badges:

Ahh thanks Barry. Yes it looks like we used up all of our VM licenses


License Count

Licensed Seats For:

Feature Name

Value

Used

Unused

Cluster Limit

Users with voice mailboxes

LicSubscribersMax

100

100

0

100

Users with IMAP access to voice messages

LicIMAPSubscribersMax

100

0

100

100

Cisco Unity Inbox users

LicVMISubscribersMax

100

0

100

100

TTS and ASR (advanced) users

LicAdvancedUserMax

100

0

100

100

Voice ports

LicVoicePortsMax

192

96

96

-

Text-to-speech sessions

LicRealspeakSessionsMax

192

0

192

-

Voice-recognition sessions

LicUnityVoiceRecSessionsMax

192

0

192

-

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