Hi,

To recover password, it depends on whether you are running CatOS:

http://www.cisco.com/en/US/partner/products/hw/switches/ps708/products_password_recovery09186a00801349aa.shtml

Or Native IOS

http://www.cisco.com/en/US/partner/products/hw/switches/ps700/products_password_recovery09186a0080133fb1.shtml

HTH
Please click on the correct answer if this answered your question.
Regards,
Naidu.

Hi,

The url is not working. It's giving below mentioned error while opening the url:

Forbidden File or Application

We have tried via ssh and console. The switch has Native IOS.

Please suggest what to do.

Thanks in advance for your help.

Yes. But it doesn't work.

Hi,

Sorry for the late reply. Thanks a lot for your support. As suggested by you, we are able to recover the password. To recover the password we were using laptop with serial usb converter, but it didn't work. After a lot of searching at online, we found that high end series devices doesn't work properly with usb serial converter. Then we used desktop with com port and we were able to recover the password

Regards

Dipak.

Hi,

Sorry for the late reply. Thanks a lot for your  support. As suggested by you, we are able to recover the password. To  recover the password we were using laptop with serial usb converter, but  it didn't work. After a lot of searching at online, we found that high  end series devices doesn't work properly with usb serial converter. Then  we used desktop with com port and we were able to recover the password

Regards

Dipak