UC500 MoH and AP541N

Jo Kern · ‎07-22-2011

Hi,

do we still not support MoH for internal calls with the AP541N

Document below only states AP521

https://supportforums.cisco.com/docs/DOC-9495

Thx

Jo

David Trad · ‎07-25-2011

Hi Joachim,

Not sure what you mean by this question??

Lets say you have a Cisco 7925 connected to the AP541N and you place someone on Hold they will get the MOH, alternatively if say it was an internal call to you and the "A" end place you on hold, you will hear the MOH, well this is how it should happen and have not seen it work otherwise...

Or have not understood your question/problem correctly??

Cheers,

David.

Cheers, David Trad. **When you rate a persons post, you are indicating a thank you or that it helped, but at the same time you are also helping to maintain the community spirit - You don't have to rate posts and you wont be looked down upon :) *

mcasimirc63 · ‎07-26-2011

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/7x/moh.html#wp1043959

"With the increasing diversity of network technologies, in a large single-site campus it is likely that some endpoint devices will be unable to support multicast. For this reason, you might have to deploy both unicast and multicast MoH resources. For example, wireless IP phones do not support multicast due to the behavior of wireless technology. Thus, when deploying wireless IP phones, you have to configure both multicast and unicast MoH."

The document refers to call manager. On the UC500/CME MOH is configured using multicast by default.

Jo Kern · ‎07-26-2011

Thx for replies.

Will try to configure unicas t on the UC500 if possible.

Jo