uc320 all phone set(SPA525G) suddently drop to voicemail.

Unanswered Question
Jul 25th, 2011

Hi,

I face problem that,the uc320 all phone set(SPA525G) suddently drop to voicemail,even user don't have set no answer or busy by self,even I replaced new uc320,but problem same.After reset uc320 then all phone call resume normal.

I used sip trunk.

anybody can help this problem,it happen twice time.

Thanks.

I have this problem too.
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Christopher Edg... Mon, 07/25/2011 - 14:33

Hi,

Something similar was seen in our test labs where the phones were temporarily isolated from the UC320W (for example unplug uplink from switch to UC320W then reconnect).   A bug was opened and a fix has been made in the upcoming 2.1 firmware release.

Chris

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Posted July 25, 2011 at 4:51 AM
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