Solved: Cisco IP Phone Firmware upgrade

techguy · ‎07-27-2011

Hi,

I have the following files on my router's flash.

apps42.8-4-1-23.sbn

cnu42.8-4-1-23.sbn

cvm42sccp.8-4-1-23.sbn

dsp42.8-4-1-23.sbn

jar42sccp.8-4-1-23.sbn

SCCP42.8-4-2S.loads

term42.default.loads

term62.default.loads

and

apps42.9-1-1TH1-16.sbn

cnu42.9-1-1TH1-16.sbn

cvm42sccp.9-1-1TH1-16.sbn

dsp42.9-1-1TH1-16.sbn

jar42sccp.9-1-1TH1-16.sbn

SCCP42.9-1-1SR1S.loads

term42.default.loads

term62.default.loads

How can i make sue that cisco ip phone 7962 phones take latest firmware which is 42.9. Right now they have 42.8 firmware?

Rob Huffman · ‎07-27-2011

Hi Omer,

The phone firmware is specified in Step # 5 below;

SUMMARY STEPS

1. enable

2. configure terminal

3. tftp-server device:firmware-file

4. telephony-service

5. load phone-type firmware-file

6. create cnf-files

7. end

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeinstl.html#wp1070512

Cheers!

Rob

View solution in original post

Rob Huffman · ‎07-27-2011

Hi Omer,

The phone firmware is specified in Step # 5 below;

SUMMARY STEPS

1. enable

2. configure terminal

3. tftp-server device:firmware-file

4. telephony-service

5. load phone-type firmware-file

6. create cnf-files

7. end

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeinstl.html#wp1070512

Cheers!

Rob

techguy · ‎07-27-2011

So, i have 6 different files in my flash. I have to give tftp-server command 6 time and then load command 6 time???

Justin Brenton · ‎07-27-2011

That is correct, You will have a entry per firmware file.

HTH,

Justin

techguy · ‎07-27-2011

i am getting the following error. When i am putting command

Router-CME(config-telephony)#load 7962 dsp42.9-1-1TH1-16.sbn

LOAD COMMAND ERROR:cnf-file location system is not supported for creating automatic tftp bindings. Please use file location flash | slot0 | tftp OR create tftp bindings manually

Justin Brenton · ‎07-27-2011

Here is an example for a 7975 phone.

tftp-server flash:/PHONES/7975/apps75.8-5-3TH1-6.sbn alias apps75.8-5-3TH1-6.sbn

tftp-server flash:/PHONES/7975/cnu75.8-5-3TH1-6.sbn alias cnu75.8-5-3TH1-6.sbn

tftp-server flash:/PHONES/7975/cvm75sccp.8-5-3TH1-6.sbn alias cvm75sccp.8-5-3TH1-6.sbn

tftp-server flash:/PHONES/7975/dsp75.8-5-3TH1-6.sbn alias dsp75.8-5-3TH1-6.sbn

tftp-server flash:/PHONES/7975/jar75sccp.8-5-3TH1-6.sbn alias jar75sccp.8-5-3TH1-6.sbn

tftp-server flash:/PHONES/7975/SCCP75.8-5-3S.loads alias SCCP75.8-5-3S.loads

tftp-server flash:/PHONES/7975/term75.default.loads alias term75.default.loads

Telephony-Service

load 7975 SCCP75.8-5-3S

HTH,

Justin

techguy · ‎07-27-2011

Same error

Router-CME(config-telephony)#load 7962 SCCP42.9-1-1SR1S

LOAD COMMAND ERROR:cnf-file location system is not supported for creating automatic tftp bindings. Please use file location flash | slot0 | tftp OR create tftp bindings manually

Updating CNF files

CNF files update complete for phonetype(7962)

Justin Brenton · ‎07-27-2011

1. configure max-dn, max-ephone

2. configure time (clock set or ntp)

3. ip source-add port

4. load and create cnf

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/prod_configuration_examples_list.html

techguy · ‎07-28-2011

I am getting the error but it worked for me. Thanks ROB and all.

Can i repeat the same process for cisco 7911 too? Or it works for only one phone model.