Aironet 1100 Default Username and Password not working

Unanswered Question
Aug 17th, 2011
User Badges:

I have a Cisco Aironet 1100 series access point (AP1120B) that after resetting to factory defaults the default username and password (Cisco and Cisco) aren't working in the web GUI.  I am able to telnet to the AP's IP and log in with Cisco and Cisco but don't know the ENABLE password. I have tried Cisco and cisco and everything else i could think of with no luck.  any help would be appreciated. 

I also have a Cisco Aironet AP1242AG that is doing the same thing.

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
George Stefanick Wed, 08/17/2011 - 15:20
User Badges:
  • Purple, 4500 points or more
  • Community Spotlight Award,

    Best Publication, October 2015

silly question. Are you sure the AP is reset back ? That is the only thing that I can reason ...

paloverdecollege Wed, 08/17/2011 - 15:42
User Badges:

well i am following the directions to reset the AP using the mode button.  i'm guessing it is set back to factory default because it is broadcasting "tsunami" as it's SSID.  that's what is has always done in the past after a reset. 

pcroak Wed, 08/17/2011 - 15:22
User Badges:
  • Cisco Employee,

Hi Rich,

I assume that you are using the mode button to reset the configurations on these units -- this procedure *should* reset all credentials to Cisco.

If this is still not working, you can try the following:

1) Connect console port and power-cycle unit
2) When IOS starts loading, hit ESC key twice to get to the boot-loader prompt
3) At the boot-loader prompt show a directory of the flash filesystem (dir  flash:)
4) Delete or rename the files "config.txt" and "env_vars", then boot  the  system ("delete flash:/config.txt" "delete flash:/env_vars")

-Patrick Croak

Wireless TAC

paloverdecollege Wed, 08/17/2011 - 15:40
User Badges:

Thanks Patrick....unfortunately the 1100 doesn't have a console port on it but my 1200 series does.  it's having the same issue. 

paloverdecollege Wed, 08/17/2011 - 15:43
User Badges:

I guess the thing that is confusing me the most is that Cisco and Cisco work when connecting via telnet....but not in the web GUI.

pcroak Wed, 08/17/2011 - 16:38
User Badges:
  • Cisco Employee,

Ah, right, the 1100 wouldn't have a console port -- although, can you try that procedure on the 1242?

Since Cisco/Cisco isn't putting you in privileged EXEC when you telnet, I wouldn't expect it to give access on the GUI either.

The only other thing I can think of is if these units had the mode button disabled in the past and if that is the case we would be out of luck.


Surendra BG Wed, 08/17/2011 - 20:20
User Badges:
  • Cisco Employee,

please issue the command on the AP and see if we are able to login using the GUI using the Cisco Cisco password..

ip http authentication local




This Discussion

Related Content



Trending Topics: Other Wireless Mobility

client could not be authenticated
Network Analysis Module (NAM) Products
Cisco 6500 nam
reason 440 driver failure
Cisco password cracker
Cisco Wireless mode