Our company currently setup two video conference labs, Cisco and Tandberg.
Tandberg lab equipment list,
VCS-Control Version X6.0
Endpoint: TANDBERG1000 Version E5.2 PAL
Endpoint: Tandberg MXp95 Version F8.2
Cisco lab equipment list;
Endpoint: CTS-500 Versoin CTS 1.6.0
With the document : D14602.07 Cisco Telepresence Deployment Guide, we tried to interwork both endpoint via SIP trunk.
In the testing, We dail an video-call from tandberg1000 to CTS-500. However, it can only setup as an audio call,
The search history of VCS-control is checked, as follows,
- SearchRule (4)
- Name: Route to CUCM
- Zone (1)
- Name: CUCM neighbor
- Type: Neighbor
- Protocol: SIP
- Found: True
- Reason: Bad Extension
- Gatekeeper (1)
- Address: 192.168.30.2:5060
- Alias (1)
- Type: H323Id
- Origin: Unknown
- Value: firstname.lastname@example.org
We assumed the call routing part is correct, and we guess there is a problem in video capability negotiation between Cisco and Tandberg.
Please give us some comment on our issue.