From last few days i am trying to get TAPS working..I have installed CUCm 7.x UCCX 7.x ..
The integration is all done...Installed TAPS.exe on UCCX ...Script and trigger all working.. The phones are auto registered ..
Now when i call the trigger number, i can hear Cisco lady say for English press 1.. i press 1..
After that it ask me to enter extension number ... which is 1001..i enter that followed by # ..I enter extension again..as the lady asks.
then it says.." TAPS encountered an unexpected error while processing your call"
Can anyone please guide me on how to fix this issue .. what config should i look at and logs etc..