UCCX8.5 with CUIC8.5 Reporting

Unanswered Question
Aug 22nd, 2011
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Hi,


Does anyone try to use CUIC8.5 to make custom reports for UCCX8.5?


I see in the UCCX roadmap that it will be supported in UCCX 8.6.


But I see in the CUIC data source configuration also support informix DB.


So I'm not sure if there is any problem if I use UCCX8.5 with CUIC8.5.


Regards,

Tinnakorn

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Gajanan Pande Mon, 08/22/2011 - 22:52
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Tinnakorn,


AFAIK about the UCCX support with CUIC, it wont be introduced before UCCX 9.0. Could you please share the roadmap details that you have ?


GP.

Gajanan Pande Tue, 08/23/2011 - 07:03
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Well, as of latest the confirmed information from BU is, We will have CUIC on UCCX as part of the UCCX 9.0 release (June/July 2012) no earlier UCCX versions if any.

ecornwell Sat, 07/07/2012 - 07:41
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It looks like it's in 9.0(1)!  Time to give it a try!

Tinnakorn Mukud... Mon, 08/22/2011 - 23:58
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I unterstand that it is not officially support in UCCX8.5.


Just want to know can it be done technically.

Gajanan Pande Tue, 08/23/2011 - 07:06
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Technically it appears possible, because CUIC just needs data source & it is able to recognize informix db as data source. It should work.


Hope it helps ? Please rate if it does.


GP.

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