08-22-2011 10:44 PM - edited 03-14-2019 08:25 AM
Hi,
Does anyone try to use CUIC8.5 to make custom reports for UCCX8.5?
I see in the UCCX roadmap that it will be supported in UCCX 8.6.
But I see in the CUIC data source configuration also support informix DB.
So I'm not sure if there is any problem if I use UCCX8.5 with CUIC8.5.
Regards,
Tinnakorn
08-22-2011 10:52 PM
Tinnakorn,
AFAIK about the UCCX support with CUIC, it wont be introduced before UCCX 9.0. Could you please share the roadmap details that you have ?
GP.
08-22-2011 11:33 PM
I've this information from cisco live 2010 presentation(BRTCCT-2013)
08-23-2011 07:03 AM
Well, as of latest the confirmed information from BU is, We will have CUIC on UCCX as part of the UCCX 9.0 release (June/July 2012) no earlier UCCX versions if any.
07-07-2012 07:41 AM
It looks like it's in 9.0(1)! Time to give it a try!
08-22-2011 11:58 PM
I unterstand that it is not officially support in UCCX8.5.
Just want to know can it be done technically.
08-23-2011 07:06 AM
Technically it appears possible, because CUIC just needs data source & it is able to recognize informix db as data source. It should work.
Hope it helps ? Please rate if it does.
GP.
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