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SPA501G can't register or ping

Unanswered Question
Sep 5th, 2011
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Hello!


I cannot register the SPA501G to the UC320W. I've added the ip phone to the UC320W manualy (Telephony > Devices > Phones) as You can see in the image bellow:

Screen Shot 2011-09-05 at 12.03.22 PM.png

But somehow the UC320W is not registering the phone.

Screen Shot 2011-09-05 at 12.04.04 PM.png

I cannot ping the device via Support Tools:

Screen Shot 2011-09-05 at 12.18.16 PM.png


Any ideas how the get the SPA501G to work with UC320W?


Regards, Edgar!

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edgez1984 Tue, 09/06/2011 - 06:06
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Ok, maybe there is a way to reset the phone to the default factory settings? So, It could become "visible" to the UC320W.

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