How to collect MIVR logs In UCCX 8.5

Unanswered Question
Sep 15th, 2011

Hi,

    How can I collect the MIVR logs in IPCCX 8.5. Usually we take the logs in this specified path C:\Program Files\wfavvid\log\MIVR. But as its the UCCX 8.5 is the linux version, I am not sure where to collect logs.

Thanks in Advance.

I have this problem too.
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david.macias Thu, 09/15/2011 - 03:56

In the plugins section there is a tool call Real Time Monitoring Tool.  Download the and install it.  It's nothing like it was before, but if you have someone who is familiar with UCM they might be able to show you how to use it.  RTMT will allow you to browse all the logs generated.

david

gapande Thu, 09/15/2011 - 05:06

Hi Reena,

Long back, I had created a document with procedure to collect MIVR logs in UCCX 8.0 & later. Please have a look https://supportforums.cisco.com/docs/DOC-16064

Please rate helpful posts.

GP.

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Posted September 15, 2011 at 1:13 AM
Updated September 15, 2011 at 1:16 AM
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