I am struggling to enable voicemail to email notifications. I have enabled relay on Exchange 2007 and have configured the SMTP settings on the UC540. I have also put the user credentials for SMTP authentication. However, when a voicemail is left for a user no email appears. The user concerned is enabled to receive notifications and their correct address is present.
When I try to trace the issue, I receive connection refused (shown below). Has anyone had this issue before? Am I missed anything to enable voicemail to email?
21CUC540#service-module integrated-Service-Engine 0/0 session
Trying 10.1.10.2, 2002 ...
% Connection refused by remote host
(The UC540 is not being used as a router so I have added a static route to allow it to access the internet etc. This is confirmed with ping. The box can also ping the server. Not using it as a router wouldn't cause this problem would it?)
Also worth mentioning, I am not seeing any attempts for the UC540 to connect to the exchange server in netstat or event logs. I have confirmed the smtp details are correct and that relay is appropriately configured which makes me suspect it is related to the above connection issue. If I go to 10.1.10.2 I am able to login through the portal.